Ratings based on 243 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Great location with fabulous views of the lake. The rooms are dated and did not provide a nightstand with USB charging. Breakfast was ok.
4 out of 5
by A verified traveler from Bury St Edmunds

Posted 11 Jun 2024
Beautiful regal type hotel which overlooks the lake. Staff took and parked car, got a free upgrade to a much bigger room. All very nice. Hotel was very quiet with hardly any guests . Seems like Summer months are painfully quiet with very little going on in the town and lots of shops and restaurants closed for the summer months. No complaints about hotel whatsoever but wouldn’t rush back to Zermatt.
3 out of 5
by A verified traveler

Posted 14 Apr 2024
Noisy location on the mountain side (room 210)….but convenient area of town. TV in room didn’t work. Modern weight scale in bathroom didn’t work. There isn’t a pool. Shower head kept falling off it’s mount.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024
5 out of 5
by A verified traveler

Posted 13 Feb 2024
Excellent stay
Comment from Hotel Management
17 Feb 2024 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear BrianThank you for your feedback regarding your stay at the Hotel Schweizerhof. We are pleased to hear that you were completely satisfied and look forward to welcoming you again in the future.Kind regards, Flaminia Dingler, Director
5 out of 5
by A verified traveler

Posted 26 Dec 2023
Everything was great!
Comment from Hotel Management
17 Feb 2024 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear Sean Thank you so much for your positive review! We are very happy to hear that you found your stay and our service excellent. Your kind words mean a lot to us, and it is incredibly rewarding to know that we were able to meet your expectations.Thank you for choosing our hotel and for taking the time to share your positive feedback. We look forward to welcoming you again in the future. Kind regards, Flaminia Dingler, Director
5 out of 5
by A verified traveler

Posted 1 Nov 2023
Perfect hotel in the centre of St Moritz
5 out of 5
by A verified traveler from ENSENADA

Posted 28 Oct 2023 on Travelocity
We had a one day stay, wish it could have been a week. Hotel amenities were good, several eating places, Nice upper deck and very close to everything in St Moritz. Look to coming back in the near future.
5 out of 5
by A verified traveler

Posted 3 Oct 2023
Close to train station with beautiful view of the lake and mountains. Easy walking with lovely stores to meander in. One day in St Moritz not enough - decided definitely to return for our level of easy hiking.
Comment from Hotel Management
7 Oct 2023 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear StevenThank you for your wonderful review! We are delighted to hear that you enjoyed your stay, particularly our proximity to the train station and the beautiful views of the lake and Engadine Mountains. St. Moritz is indeed a captivating destination with its charming stores and picturesque surroundings. It is great to hear that you are considering a return visit, there is so much more to explore and experience here. We would be so pleased to welcome you back for a longer stay! Kind regards from the sunny St. Moritz, Murielle FüllemannReservations Agent Hotel Schweizerhof St. Moritz
5 out of 5
by A verified traveler from Newton

Posted 2 Oct 2023
Shuttle bus pick up and drop off from train station. Staffs are friendly and helpful. The view from my room and restaurant are very good. Rooftop Terrence is great for relax.
Comment from Hotel Management
2 Oct 2023 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear meifang Thank you for taking the time to share your opinion about your stay! We are delighted to hear that you had a positive experience and it is great to know that the free transfer service was convenient for your transportation needs. Our friendly and helpful staff are always here to assist you and make your stay as comfortable as possible. We are also happy that you enjoyed the beautiful view from your room and the restaurant. And we agree, our rooftop terrace is indeed a fantastic spot for relaxation, offering a tranquil atmosphere and a chance to unwind while taking in the surroundings. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz