Ratings based on 241 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Noisy location on the mountain side (room 210)….but convenient area of town. TV in room didn’t work. Modern weight scale in bathroom didn’t work. There isn’t a pool. Shower head kept falling off it’s mount.
by A verified traveler
Posted 2 Mar 2024
by A verified traveler
Posted 13 Feb 2024
Excellent stay
Comment from Hotel Management
17 Feb 2024 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear BrianThank you for your feedback regarding your stay at the Hotel Schweizerhof. We are pleased to hear that you were completely satisfied and look forward to welcoming you again in the future.Kind regards, Flaminia Dingler, Director
by A verified traveler
Posted 26 Dec 2023
Everything was great!
Comment from Hotel Management
17 Feb 2024 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear Sean Thank you so much for your positive review! We are very happy to hear that you found your stay and our service excellent. Your kind words mean a lot to us, and it is incredibly rewarding to know that we were able to meet your expectations.Thank you for choosing our hotel and for taking the time to share your positive feedback. We look forward to welcoming you again in the future. Kind regards, Flaminia Dingler, Director
by A verified traveler
Posted 1 Nov 2023
Perfect hotel in the centre of St Moritz
by A verified traveler from ENSENADA
Posted 28 Oct 2023 on Travelocity
We had a one day stay, wish it could have been a week. Hotel amenities were good, several eating places, Nice upper deck and very close to everything in St Moritz. Look to coming back in the near future.
by A verified traveler
Posted 3 Oct 2023
Close to train station with beautiful view of the lake and mountains. Easy walking with lovely stores to meander in. One day in St Moritz not enough - decided definitely to return for our level of easy hiking.
Comment from Hotel Management
7 Oct 2023 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear StevenThank you for your wonderful review! We are delighted to hear that you enjoyed your stay, particularly our proximity to the train station and the beautiful views of the lake and Engadine Mountains. St. Moritz is indeed a captivating destination with its charming stores and picturesque surroundings. It is great to hear that you are considering a return visit, there is so much more to explore and experience here. We would be so pleased to welcome you back for a longer stay! Kind regards from the sunny St. Moritz, Murielle FüllemannReservations Agent Hotel Schweizerhof St. Moritz
by A verified traveler from Newton
Posted 2 Oct 2023
Shuttle bus pick up and drop off from train station.
Staffs are friendly and helpful.
The view from my room and restaurant are very good.
Rooftop Terrence is great for relax.
Comment from Hotel Management
2 Oct 2023 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear meifang Thank you for taking the time to share your opinion about your stay! We are delighted to hear that you had a positive experience and it is great to know that the free transfer service was convenient for your transportation needs. Our friendly and helpful staff are always here to assist you and make your stay as comfortable as possible. We are also happy that you enjoyed the beautiful view from your room and the restaurant. And we agree, our rooftop terrace is indeed a fantastic spot for relaxation, offering a tranquil atmosphere and a chance to unwind while taking in the surroundings. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz
by A verified traveler
Posted 27 Sep 2023
This is one of best hotels we have stayed in Switzerland. Nice facilities and good size of room. The bed was good. The room was very quiet. The location is excellent and next to bus stations and about 10 minutes walk to St Moritz train station or 4 minutes to train station if taking bus which is 1 minute walk from the hotel. The breakfast was also very good and we liked it. The hotel has two restaurants. One opens 11 am and another one opens at 7 pm. We liked the one opens at 11 am that has many options of pizza and others. Only thing we did not like was we were charged 3 CHF for taped water.
Comment from Hotel Management
1 Oct 2023 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear Wei Thank you for taking the time to share your opinion of our hotel with this great review. We are very happy to hear that you had such a positive experience during your stay with us in Switzerland. It is great to know that you found our facilities impressive and your room comfortable, quiet, and well-appointed. We are also pleased to hear that you enjoyed our Schweizerhof Breakfast and the dining options available at our restaurants. Regarding the charge for bottled water, we apologize for any inconvenience this may have caused. We will review our policies to ensure that such charges are clearly communicated to our guests in the future. We hope that you had a memorable time in St. Moritz, and if your travels bring you back to the area, we would be delighted to welcome you again. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz
by A verified traveler
Posted 23 Sep 2023
Elevator was small
Comment from Hotel Management
1 Oct 2023 by Hotel Schweizerhof St. Moritz, Hotel Management
Dear David Thank you very much for your stay with us as well as your feedback. We understand that the size of the elevator may have been a concern for you during your stay and would like to apologize for that but hope, that you could enjoy your stay in general. We would be glad to welcome you at another time again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz
