Ratings based on 262 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
room walls and bathroom kind of dirty but bedding and towels are clean
Comment from Hotel Management
24 May 2024 by General Manager Francesco Stillitano , Hotel Management
Dear Patrick,Thank you for taking the time to share your experience with us after your stay.We will take constructive comments into consideration and try to improve by incorporating them into our continuous improvement process.Best Regards,General Manager Francesco Stillitano
by A verified traveler
Posted 19 May 2024
Show door is not properly sealed and water leaked out and flood the room. The hotel is aware of the issue but did not tell us and does not offer solution. Similarly, the button of toilet fall inside of the wall. Again the hotel is aware of it but does not tell us up front. Better communication and better maintenance of the property is necessary.
Comment from Hotel Management
24 May 2024 by General Manager Francesco Stillitano , Hotel Management
Dear Rui, Thank you for choosing our hotel and taking the time to review your stay.We apologize for the inconvenience you experienced with us and hope you had a relaxing holiday despite the negative experience. We will take constructive comments into consideration and try to improve by incorporating them into our continuous improvement process.Best Regards, General Manager Francesco Stillitano
by A verified traveler from Brooklyn
Posted 9 Apr 2024
Very nice hotel and our large room was great. We wish we could spend more time there. Breakfast was near and cozy.
Comment from Hotel Management
24 May 2024 by General Manager Francesco Stillitano , Hotel Management
Dear Viktoriya,Thank you for sharing your experience about your stay here! We are delighted you had a memorable stay and that you valued our breakfast service.We hope to welcome you again in the near future! Best Regards,General Manager Francesco Stillitano
by A verified traveler
Posted 13 Mar 2024
Wonderful stay in Saint Moritz.
by A verified traveler
Posted 21 Dec 2023 on Hotels
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
6 Oct 2023 by Hotel Manager, Francesco Stillitano , Hotel Management
Good Evening AshokThank you for taking the time to review Hotel PIZ.We are so pleased to hear that you enjoyed the duration of your stay with us. It was our pleasure to be able to guest you.We hope that you will chose to stay with us again soon.I hope you will have a lovely remainder of the day and start to the weekend,Kind Regards
by A verified traveler
Posted 25 Aug 2023
Older furnishings with many in disrepair and damaged
Comment from Hotel Management
28 Aug 2023 by Hotel Manager, Francesco Stillitano , Hotel Management
Good morning KentThank you for taking the time to review Hotel PIZ.We also appreciate you taking the time and providing us with your feedback. We apologize if you have experienced any discomfort throughout your stay with us and hope it does not dissuade you from giving us a second chance and allowing us guest you in the future.I hope you will have a wonderful rest of your dayKind Regards from St. Moritz
by A verified traveler
Posted 23 Jul 2023
The staff was very friendly and the breakfast was amazing. There was some construction going on when we visited but our room was fully renovated and very nice.
Comment from Hotel Management
26 Jul 2023 by Francesco Stillitano, Hotel Manager, Hotel Management
Good morning Tracey,Thank you for taking the time to review Hotel Piz.We are delighted to hear that you enjoyed your stay with us and hope to be able to greet you again at some point in the future.I hope you will have a wonderful rest of the day.Kindest Regards from St. Moritz
by A verified traveler
Posted 7 Jul 2023
It came with a local transportation card, which was a great value. Breakfast was very good and loved the Latte Macchiato and boiled eggs. Staff was very friendly and front desk helped us get taxi on time in the morning. All of these made it worthwhile despite of the room condition being outdated.
Comment from Hotel Management
10 Jul 2023 by Francesco Stillitano, Hotel Manager, Hotel Management
Good Evening WenxiangThank you for taking the time to review Hotel PIZWe are please to hear that you enjoyed your stay with us and appreciate your feedback. We apologize for any discomfort you may have experienced throughout the duration of your stay with us, we have made sure to make note and hope you will allow us to have a second chance at some point in the future.I hope you will have a wonderful rest of the evening,Kind Regards from St. Moritz
by A verified traveler
GREAT STAY
Posted 23 Jun 2023 on HotelsVery nice hotel in a perfect location. The rooms were spacious and comfortable and very modern. The breakfast buffet was great! What a variety of food and something for everyone's taste. It was superb. I would highly recommend this hotel to anyone.
Comment from Hotel Management
3 Jul 2023 by Hotel Manager, Francesco Stillitano , Hotel Management
Good afternoon WilliamThank you for taking the time to review Hotel Station.We are so pleased to hear that you enjoyed the duration of your stay with us. It was our pleasure to be able to guest you.We hope that you will chose to stay with us again soon.I hope you will have a lovely remainder of the day and start to the weekend,Kind Regards
