Ratings based on 370 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Great location! Super clean and modern rooms, good restaurant
by A verified traveler from Charlotte
Posted 10 Jun 2024
Lovely staff. Breakfast was outstanding. Room was a bit spartan but very clean. Beds were a little hard for our liking. Location was great. The lovely bakery was an added bonus. Overall a wonderful experience.
by A verified traveler
Posted 4 Jun 2024
We enjoyed are stay at the Hauser Hotel located in the middle of the main village St. Moritz Dorf. The rooms are very nice - you may want to request a view of the mountains. The breakfast is great and their restaurant is nice. The bed was conferrable and they had good Internet.
by A verified traveler
Posted 16 May 2024
I reserved a non-cancellable room here and about a day later wanted to change the date of my stay by 1 day (a month before). Since it was non-cancellable they were allowed to decline the change, which they did and I spent $300 for nothing. Now I'm doing what I'm allowed to do, which is reflect my rating of my experience with them in light of their inflexibility. A hotel in Zermatt at the other end of the Glacier Express allowed me to make the same change to a non-cancellable room.
by A verified traveler
Posted 29 Apr 2024
Friendly staff. Clean rooms
Comment from Hotel Management
13 May 2024 by Hotel Family & the entire Hauser Team, Hotel Management
Dear Guest,We thank you very much for your beautiful review: your opinion is very important to us and it’s also a source of inspiration!Hoping to welcome you very soon again in our hotel, we remainWith best regards.Family Hauser and the entire Hauser team
by A verified traveler
Posted 26 Apr 2024
Very clean, spacious, well located. We loved our balcony and the comfortable beds.
Comment from Hotel Management
13 May 2024 by Hotel Family & the entire Hauser Team, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards from St. Moritz! Sincerely,Family Hauser and the entire Hauser team
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
13 May 2024 by Hotel Family & the entire Hauser Team, Hotel Management
Dear JoanneThank you very much for taking the time to formulate a feedback with regards to your stay in Hotel Hauser. It is a delight to hear that you have enjoyed your stay with us and we are happy we have met your expectations.We would be honored to welcome you at Hotel Hauser once more.Kind regards,Hauser Family and the entire Hauser Team
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
17 May 2024 by Hauser Family & the entire Hauser Team, Hotel Management
Dear Guest,We thank you very much for your beautiful review: your opinion is very important to us.Hoping to welcome you very soon again in our hotel, we remainWith best regards.
by A verified traveler from HERCULES
Posted 31 Mar 2024
It was such a great stay for us. All the staff are friendly and very welcoming. Benedict and Natascha’s front desk skills were topnotch! The view in our room was amazing! Highly recommended place to stay in St.Moritz!
Comment from Hotel Management
4 Apr 2024 by Hauser Family & the entire Hauser Team, Hotel Management
Dear Juriz,thank you very much for taking the time to formulate a feedback with regards to your stay in Hotel Hauser. It is a delight to hear that you have enjoyed your stay with us and we are happy we have met your expectations.Your kind words have been shared with the staff and we are happy to have contributed to a beautiful stay in St. Moritz.We would be honored to welcome you at Hotel Hauser once more.Kind regards,Hauser Family and the entire Hauser Team
by A verified traveler
Posted 26 Mar 2024
Great location!
Comment from Hotel Management
30 Mar 2024 by Hotel Hauser, Hotel Management
Dear Mariel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Family Hauser and the entire Team
