Ratings based on 313 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
A
Comment from Hotel Management
27 Mar 2024 by Rachele Corsi , Hotel Management
Dear Mauricio,Thank you very much for your kind feedback. Looking forward to welcoming you soon.Best regards,Rachele CorsiFront Office Manager
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Rachele Corsi , Hotel Management
Dear Danilo,Thank you so much for your kind feedback.Looking forward to welcoming you soon.Best regards,Rachele CorsiFront Office Manager
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
28 Mar 2024 by Rachele Corsi, Hotel Management
Dear Antonia,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager
by A verified traveler
Posted 23 Sep 2023 on Travelocity
The service was impeccable from the time my Wife and I was picked up at train station. I very highly recommend this hotel. The best service you will ever receive.
Comment from Hotel Management
28 Mar 2024 by Rachele Corsi, Hotel Management
Dear Darrel,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager
by A verified traveler
Posted 16 Sep 2023 on Hotels
by A verified traveler
Posted 24 Aug 2023 on Hotels
Amazing staff, wonderful food and fantastic hotel in one of my favorites towns.
Comment from Hotel Management
29 Aug 2023 by Konstantin Zeuke , Hotel Management
Dear Scott, I would like to take the time to personally thank you for this wonderful comment. There is truly no better way to start the day then reading comments like yours, it gives us all the motivation that we need. We look forward to hosting you again. With kind regards, Konstantin Zeuke General Manager
by A verified traveler
Posted 19 Aug 2023 on CheapTickets
by A verified traveler from Park City
Posted 16 Aug 2023
Air conditioning wasn't available, so had to leave windows open at night. A little noise as a result. If it was any hotter, could have become a big problem. Room was spacious and enjoyable. Breakfast buffet was outstanding. Spa area was outstanding, including the five suana options. Primarily ate in the bar versus sitting down for dinner, liked eating in the bar lounge.
Comment from Hotel Management
18 Aug 2023 by Konstantin Zeuke , Hotel Management
Dear Scott, I would like to take the time and give you my gratitude for writing this very kind yet constructive feedback. As proud representatives of the ''Earth Check'' certification we do not have air conditioning in our property for sustainability reasons. Therefore we always offer fans to all our guests upon requesting it. We hope you will decide to visit us again in the future. With kind regards, Konstantin ZeukeGeneral Manager
by A verified traveler
Posted 7 Aug 2023
The complimentary breakfast buffet is awesome; best we have ever experienced anywhere in the world! If in St. Moritz you must stay here.
Comment from Hotel Management
7 Aug 2023 by Konstantin Zeuke , Hotel Management
Dear Mr. Gary E,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about the breakfast buffet.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager
by A verified traveler from Chicago
Posted 23 Jul 2023
Wow! Blown away by the details in this place and super clean. A light switch at your night stand to turn off ALL lights in the room at night. How wonderfully thought out! Every amenity. Spa, indoor pool. Wow, wow, wow.
Comment from Hotel Management
24 Jul 2023 by Konstantin Zeuke , Hotel Management
Dear Philip, I would like to use this opportunity and give you my biggest thank you for such a positive and kind feedback of your most recent stay with us. We are beyond happy to read that you enjoyed your time with us and we hope you visit us again soon.With kind regards, Konstantin ZeukeGeneral Manager
