Ratings based on 37 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Philadelphia
Posted 2 Apr 2024
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Comment from Hotel Management
10 Apr 2024 by Stephanie & Michael Lehnort, Management, Hotel Management
Dear ShalikThank you for your great review. It's wonderful to read, that you were so happy with your stay and enjoyed it. We would be delighted to welcome you again next winter.Best regards
by A verified traveler from Forest Hills
Posted 18 Jan 2024
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Comment from Hotel Management
9 Mar 2024 by Stephanie & Michael Lehnort, Management, Hotel Management
Thank you dear Lola for the wonderful feedback.We are always delighted when our guests feel so comfortable with us. We are very happy to share this message with our team and are already looking forward to your next stay with us.Sincerely
by A verified traveler
Posted 14 Dec 2023
A for service, what a great hotel!
Comment from Hotel Management
13 Jan 2024 by Stephanie & Michael Lehnort, Management, Hotel Management
Dear Chris,Thank you for your extremely positive feedback about our hotel! We are very pleased to hear that you were so satisfied with our service and enjoyed your stay with us.We attach great importance to offering our guests an unforgettable stay and it is always a pleasure to hear that we have been able to live up to this claim.Your words of praise are a great motivation for our entire team to continue to provide first-class service. We hope to welcome you back soon and will be happy to help you at any time.Thank you again for your kind words!With kind regards,
by A verified traveler
Posted 12 Feb 2023 on Hotels
Comment from Hotel Management
11 Mar 2023 by Stephanie & Michael Lehnort, Management, Hotel Management
Dear "Tania"Thank you very much for your great feedback. It's wonderful to see that you enjoyed your stay that much with us.We would be very happy to welcome you again soon.Kind regards
by A verified traveler
Exceptional in every way!
Posted 5 Feb 2023 on HotelsIt was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Comment from Hotel Management
11 Mar 2023 by Stephanie & Michael Lehnort, Management, Hotel Management
We are really pleased that you enjoyed your stay with us and our service so much and are very happy to share this with our team. We would be very happy to welcome you again soon.Kind regards
by A verified traveler
Posted 14 Feb 2022
Great hotel
Comment from Hotel Management
15 Feb 2022 by Stephanie & Michael Lehnort, Management, Hotel Management
Thank you Mr. Abdullah, great to hear, that you enjoyed your stay with us.
We hope to welcome you back soon again.
Kind regards
by A verified traveler
Great stay
Posted 23 Feb 2020 on HotelsGreat stay. Great service.
Comment from Hotel Management
24 Feb 2020 by Alisa, Hotel Management
Thanks a lot!
by A verified traveler from MD
Posted 19 Feb 2020
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Comment from Hotel Management
19 Feb 2020 by Carlton Hotel St. Moritz, Hotel Management
Dear Lin,
Thank you very much for taking the time to give us feedback about your recent stay at the Carlton Hotel St. Moritz.
I am truly glad about this wonderful experience that each and everyone created for you.
It will be our great pleasure to welcoming you back in future to create more memorable moments that will enrich your life.
Until then, wishing you all the best.
Yours sincerely,
Philippe D. Clarinval
General Manager
by A verified traveler
Posted 16 Feb 2020
Comment from Hotel Management
19 Feb 2020 by Carlton Hotel St. Moritz, Hotel Management
Dear Guest,
Thank you very much for your 5/5 rating.
Looking forward to welcoming you back in future.
Kind regards,
Philippe D. Clarinval
General Manager
by A verified traveler from Rolling Meadows Illinois
Posted 23 Dec 2019
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Comment from Hotel Management
23 Dec 2019 by Alisa, Hotel Management
Dear Sir or Madam,
Thank you very much for your wonderful and motivating review about your stay at the Carlton Hotel St. Moritz.
We are happy to share your words with the entire team, who will all be happy to welcoming you back in future.
If you wish to share your experience with other guests as well, we will be glad to find your feedback also on tripadvisor.
For any future bookings, please do not hesitate to contact us anytime, we will be honored welcoming you back to your new favorite hotel.
Merry Christmas and a Happy New Year.
