Ratings based on 228 Verified Reviews

4.8 out of 5
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Great service and friendly staff. Convenient location to everything.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
The room was very clean, which I appreciated; however there was an overpowering smell of bleach/cleaning solution when we first entered the room that lingered for quite some time. Perhaps you could consider a solution that is as effective but less toxic smelling. The property is beautiful, and we were delighted that Ruse was open for dinner on this visit, as we had an exceptional meal. Our server, Brittany, was personable and efficient. I found it strange that an up cocktail was served in a coupe type glass usually used for champagne; however that bothered me far less than the fact that the bartender did not know how to make a gimlet. I received something that resembled a margarita made with vodka, and the glass had a sugared rim! Perhaps some remedial training would help.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Charming hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2024
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Amazing
4 out of 5
by A verified traveler

Posted 26 May 2024
Awesome redone hotel, right in the heart of the action in st Michaels. Would definitely stay here again for another wedding if given the opportunity.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

Posted 19 May 2024
This spot was absolutely perfect for our weekend. We ran a running race that went through town so this was a central location. The finishes are top of the line. The beds are unbelievably comfortable and the staff was so so accommodating. It’s absolutely perfect. Can’t wait to go back!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Posted 3 May 2024
Fantastic boutique property in St. Michaels with an equally excellent restaurant. Highly recommend!