Ratings based on 99 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.9 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Great property and a really cool vibe in this part of the city.
Comment from Hotel Management
29 May 2024 by Kasa Forest Park St. Louis, Hotel Management
Hi Jacob, Thank you for your feedback on our property and the city. We appreciate your kind words and look forward to hosting you again for another fantastic stay! Best regards, Team Kasa
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Kasa Forest Park St. Louis, Hotel Management
Hi Rebecca,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
by A verified traveler
Posted 6 Feb 2024 on Hotels
The apartment was amazing! The outdoor patio near the club house was messy and i was nervous to use the hot tub. I was disappointed because i really wanted a use the outdoors space. But otherwise it was great!
Comment from Hotel Management
7 Feb 2024 by Kasa Forest Park St. Louis, Hotel Management
Hi, Thank you for your positive review! We're delighted to hear that you found the apartment amazing during your stay. We apologize for any inconvenience caused by the messy outdoor patio near the clubhouse and understand your concerns about the hot tub. Our team will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your valuable feedback as it helps us improve. We hope you had a great time utilizing the other amenities and look forward to welcoming you back to Kasa Forest Park St. Louis on your future travels!Best regards,Team Kasa
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Kasa Forest Park St. Louis, Hotel Management
Hi jike,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa
by A verified traveler
Posted 13 Dec 2023
To start, the reservation process was very unclear. Instructions were vague to the point I could not find the page to complete any process requested. Check in again was almost impossible, It took us a half hour get inside the front door after we found the building. Nothing said Kasa on the building. At checkout I was asked to login to my Kasa account but there was absolutely no place to do that.
Comment from Hotel Management
13 Dec 2023 by Kasa Forest Park St. Louis, Hotel Management
Hi Carl,Thank you for sharing your feedback with us. We're genuinely sorry to hear about the challenges you faced during the reservation and check-in processes at Kasa. Ensuring a seamless and intuitive experience for our guests is a top priority, and it seems we fell short in your case.We're taking your comments seriously and will look into clarifying our reservation instructions and check-in procedures. It's important to us that finding and accessing our properties is straightforward, and we'll work on making our signage more visible.Regarding the checkout process and the difficulty with accessing your Kasa account, we apologize for any confusion caused. We're here to assist you with any lingering concerns or questions you may have about this.Your experience provides us with valuable insight into areas needing improvement, and we appreciate you taking the time to bring these issues to our attention. We're committed to making things right and hope to have the opportunity to provide you with a much better experience in the future.Best regards,Team Kasa
by A verified traveler
Posted 25 Nov 2023
Amazing apartment & easily accessible!
Comment from Hotel Management
25 Nov 2023 by Kasa Forest Park St. Louis, Hotel Management
Hi Anthony,We're thrilled to hear that you had an amazing experience at our apartment and found it easily accessible. It's wonderful to know that our accommodations met your expectations and provided you with convenience. Thank you for choosing Kasa Forest Park St. Louis as your accommodation. We can't wait to have you back with us!Best regards,Team Kasa
by A verified traveler from Carrollton
Posted 20 Nov 2023
Kasa Forest Park exceeded my expectations in every way. It was clean, spacious and a perfect place to stay in St. Louis. It was so nice to be within walking distance to the park.
Comment from Hotel Management
22 Nov 2023 by Kasa Forest Park St. Louis, Hotel Management
Hi Amy,Thank you very much for leaving such a wonderful review of Kasa Forest Park St. Louis! We are thrilled to hear that we exceeded your expectations in every possible way. Our main goal is to provide clean and spacious accommodations that offer a perfect place to stay in St. Louis. We're happy to know that you loved being within walking distance to the park. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. We can't wait to have you back in the future!Best regards,Team Kasa
by A verified traveler
Enjoyable place to stay for 2-4 people.
Posted 16 Nov 2023 on HotelsNice location and great space.
Comment from Hotel Management
16 Nov 2023 by Kasa Forest Park St. Louis, Hotel Management
Hi Scott,Thank you for choosing to stay at Kasa Forest Park St. Louis and for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing comfortable and stylish accommodations, and it's wonderful to know that you found the place enjoyable for your group. The location is indeed one of the highlights of our property, offering convenience and easy access to nearby attractions. We appreciate your kind words and look forward to welcoming you back again soon!Best regards,Team Kasa
by A verified traveler
Posted 13 Nov 2023
Location was great for half marathon and visiting the park!
Comment from Hotel Management
15 Nov 2023 by Kasa Forest Park St. Louis, Hotel Management
Hi Jeffrey,We're glad our location was convenient for your half marathon and visit to the park. We strive to provide a great experience for all our guests and are happy we could contribute to your enjoyable stay. We eagerly look forward to your return!Best regards,Team Kasa
by A verified traveler
First Kasa
Posted 5 Nov 2023 on HotelsThis was our first Kasa booking. The virtual check in was easy and the property was great for exercise.
Comment from Hotel Management
7 Nov 2023 by Kasa Forest Park St. Louis, Hotel Management
Hi Jerry,Thank you for choosing Kasa Forest Park St. Louis for your first booking! We're thrilled to hear that the virtual check-in process was easy for you and that you found the property great for exercise. Your positive feedback means a lot to us and encourages us to continue providing exceptional experiences. We can't wait to welcome you back for another enjoyable stay in the near future!Best regards,Team Kasa
