Ratings based on 14 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
All good apart from the bed
Posted 6 Dec 2023 on HotelsGenerally the hotel is good. Very quiet and peaceful with beautiful flowers all around.The staff were attentive and we enjoyed the food. There is direct access to a sandy beach and it’s possible to listen to the waves at night. The problem we had was the bed which had an extremely saggy mattress and after one night we both had neck and back pain and this just continued for the remaineder of our three night stay. I did mention it to reception on leaving but I believe they did not quite understand.
If we had been staying for longer we would have asked to change rooms however on overhearing others conversation it seems all the mattresses were the same.
Apart from this we really liked the hotel.
by A verified traveler
Posted 5 Nov 2023
We book this property through Expedia. Followed back to the hotel with a phone call / email to add dinner to the booking the hotel staff mentions dinner is included to the price we paid at Expedia. When checking out the hotel demand we should pay dinner again. Very dissapointed in the organization of this property. First you can call them severally and send email with no one responding to you.
by A verified traveler
Posted 22 Oct 2023
Great location. Staff was awesome.
by A verified traveler from Las Vegas
Posted 18 Oct 2022
by A verified traveler
Posted 30 Jun 2019 on Hotels
by A verified traveler
Ah !
Posted 22 Apr 2019 on HotelsExpensive for what you get
Recommended
for Everyoneby A verified traveler from Haiti
Nice hotel in a calm area
Posted 17 May 2016
Pros: The hotel is clean and in a calm area away from the city noise
Cons: The food was not good. I think the cook needs to improve. The lighting in the room also needs improvement
To get to the hotel you have to go through the fisher village which smelly...But, the hotel is located in a nice and calm environment.The hotel has nothing exceptional but it is clean. The staff is courteous and will do its best to fulfill your desire. The breakfast is basic bread, croissant, milk, chocolate, coffee, orange juice, boiled eggs, jam, butter and La vache qui rit only -orange as fruit-. Don't take the pension or demi-pension option as the food is not that good at the hotel restaurant.
by beatrice from Pennsylvania
Highly recommend l'hotel did Cap St Louis
Posted 15 Mar 2015 on HotelsCharming hotel! The service was top, very kind people always ready to make your wish come through... We will be back
Recommended
for Everyoneby A verified traveler
Posted 4 Jan 2014
Recommended
for Everyoneby A verified traveler
lovely place
Posted 24 Jun 2013staff superb! poor ventilation in room due to one window and no cross breeze so we had to use air conditioning even though there were wonderful breezes outside. Meals good though breakfast was disappointing with no fresh fruit or juice given the plentiful mangos and melons all around. Beautiful location, clean and great "ambience". Staff very welcoming and helpful without being intrusive. Relaxed and comfortable.
