Ratings based on 938 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Dover Beach Hotel is a small but clean hotel where the beach and main road are easily accessible . The Sea Grape restuarant served a simple menu of tasty meals.
The staff at the hotel were always friendly and ready to assist with transport or tours. The room was tidied every day and the ac worked well, especially on the extremely hot days when we came back from a tour or the beach. I would stay there again!
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Dear Sharon,Your recent visit with us was most appreciated.Thank you for sharing your experience. We welcome your opinion and concur with your description of the hotel. and its services.Thank you once again. Hope to see you soon.All the best
by A verified traveler
Posted 27 May 2024
It was ok for a first floor
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Dear Vernon,Thank you so much for your recent visit and for sharing your experience. From all accounts it appeared that you have enjoyed your vacation with us.Please come again.
by A verified traveler from Aurora
Posted 23 May 2024
Dover Beach Hotel is such a cute and quaint hotel, located in one of the best spots in Dover. Right next to/on the beach and a short walk into the Gap, for us it was perfect. The staff are all so lovely and really try to make sure your needs are met. The room was comfortable, clean and had everything we needed in our kitchenette. We enjoyed our days between both pools and thoroughly enjoyed the choices for breakfast at the restaurant on site-the waffles are so yummy. There are some great spots to grab lunch or dinner on the main road, in particular Socialites and Irie Foods are fantastic! The vibe at the hotel is laid back, comfortable for everyone. You can really tell the staff care about how you're liking your stay. This wasn't our first stay here and certainly won't be our last! Keep up the good work DBH team! Thank you for a lovely time :)
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Dear Erin,Thank you for your recent visit and for taking the time to share your experience. You aptly describe our facilities, location and ambience/ I am sure that readers will have a clear understanding of the hotel and it surroundings.Thank you once again and all the best to you.We are looking forward to welcoming you again.
by A verified traveler
Posted 22 May 2024
The location is very good and the rooms are big and comfortable.
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Dear Tatiana,Thank you for your recent visit. We also appreciate your kind comments about our location and also our roomsWe hope to welcome you again. All the best to you.
by A verified traveler
Posted 16 May 2024
The staff was very accommodating
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Dear Joanna,Thank you for your recent visit and for taking the time to share you experience. We are happy to hear that you find our staff were very accommodation. Our ultimate aim is to please our customers.Thank you once again . All the best to you
by A verified traveler from Gros Islet
Posted 15 May 2024
The restaurant staff are in dire need of customer service training.
We had to seat ourself, find our own menu and cutlery and dust the sand off the chairs and tables before sitting.
Ordered a soup starter and mains and for some inexplicable reason everything was served to us all at once. By the time we were done with our soup which was unbarebly sweet for a "vegetable soup" our mains were cold.
Food lacked flavour and staff were cold and unprofessional.
When done with the meal no one showed up for us to sign off on the bill....we had to go find the staff ourselves.
Overall a very dissapointing experience.
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Dear CourtneyThank you for your recent visit and for taking the time to share your comments. I am deeply disappointed by this lack of service and must apologize. We will immediately investigate to see who was on duty. Rest assure that some measure of disciplinary action would be involved.We would like to thank you once again for bringing this to our attention. All the best to you.
by A verified traveler
Posted 14 May 2024
Everything was ok
Comment from Hotel Management
15 May 2024 by Management, Hotel Management
Dear LindsayWe appreciate your recent visit to Dover Beach Hotel. Thank you so much for sharing your review. We are pleased that everything went well.All the best to you
by A verified traveler
Posted 1 May 2024
A typical 3 star hotel. The front desk staff are very lovely, friendly and welcoming. I was disappointed that there was no coffee machine in the room because that’s standard at all hotels. We had to buy our own coffee at the convenient store down the street. We asked for small packets of cream and sugar from the restaurant at the hotel but they refused to give us any unless we purchased a coffee from them. The water from the shower head was spilling over the glass door and making a puddle in our washroom on the first day but the staff quickly jumped on it and fixed this immediately. It’s a good hotel if you’re looking for something more affordable while travelling. The location is perfect and in the lively st. Lawrence gap area. Very touristy and the locals are very kind and friendly. We never felt uncomfortable even when we were walking around in the dark at night.
Comment from Hotel Management
15 May 2024 by Management, Hotel Management
Dear Neda,Thank you for your recent visit and for taking the time to share your experience. We appreciate your wonderful comments about our staff, the facilities and its location. We are also pleased to hear that you felt safe and comfortable in Barbados.With regards to the shower we do apologise for that. Nevertheless we are pleased that the problem was sorted immediately.With regards to the coffee, at this stage we do not supply complimentary coffee/ tea packages in the room. However they are available and can be purchased from the gift shop on the premises.Thank you once again for your visit and all the best to you.
by A verified traveler
Posted 1 May 2024
The room had a odor when you first walk in. Improve on toiletries. Make property repairs
Comment from Hotel Management
15 May 2024 by Management, Hotel Management
Dear Joanne,Thank you for your recent visit and for your review. We have noted your comments and will investigate. Please note that we are constantly trying to improve our service and facilities.Once again, we thank you for your visit and suggestions.
by A verified traveler
Posted 30 Apr 2024
The staff were really personable, kind and professional. The rooms were clean and correct. The common areas are not in perfect condition, but that was a fair trade-off for the price. In total it was a pleasant stay without the cost of luxury resort prices.
Comment from Hotel Management
30 Apr 2024 by Management, Hotel Management
Dear Lisa,Thank you for your recent visit and for sharing your experience. We also appreciate your comments about the staff rooms. With regards to the common areas we are do out utmost to improve these areas. We are not perfect but we aim to be.Thank you once again and all the best to you. Please come again come again
