Ratings based on 990 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edgecliff
Posted 29 May 2024
by A verified traveler
Posted 25 May 2024
The place is very wonderful and unique. Ideal for families with children with a very homie vibe. I like that it has a kitchen where have an option to cook but there are a lot of cafe’s around.
by A verified traveler
Posted 25 May 2024
Friendly staff and very relaxing area St Kilda and right near the beach
by A verified traveler from Singapore
Posted 20 May 2024
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 27 Apr 2024
Only downfall was the bathroom. Water pressure bad and not enough lights. Overall a pleasant stay.
Comment from Hotel Management
2 May 2024 by Tee, Hotel Management
Thank you for taking the time to write a review for your stay at our hotel. I'm sorry to hear that you faced issues with the water pressure and lighting in the bathroom during your stay. However, I'm glad to know that despite these shortcomings, you still had an overall pleasant experience at our hotel. Love forward to welcoming you back next time your in St Kilda.
by A verified traveler
Posted 24 Apr 2024
Excellent location and great customer service (a little tired in terms of amenity)
Comment from Hotel Management
2 May 2024 by Tee, Hotel Management
Thank you for taking the time to review your recent stay at our hotel. We're delighted to hear that you found our location to be excellent and that our customer service exceeded your expectations. We appreciate your feedback on the amenities and will keep it in mind as we continue to improve our guests' experience. We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 22 Apr 2024
The only negative is the reception opening hours.
Comment from Hotel Management
24 Apr 2024 by Tee, Hotel Management
Thank you for taking the time to provide feedback about your stay. I apologize for the inconvenience caused by the limited reception opening hours. Is there anything else that you think we could improve in terms of our service or facilities? We hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 18 Apr 2024
Good overall, no cleaning of the room though. Would go back
Comment from Hotel Management
24 Apr 2024 by Tee, Hotel Management
Thank you for taking the time to share your feedback. I am glad to hear that you had a positive experience during your stay with us. However, I apologize for the inconvenience caused by the fact that your room was not cleaned during your stay. Please note that we do not clean the rooms every day unless requested by the guests, as per instructions provided in the welcome letter. I am happy to know that you are willing to stay with us again and we look forward to welcoming you back soon.
by A verified traveler
Posted 13 Apr 2024
Our 'go to' hotel in the St Kilda area.We have stopped here numerous times over the years.
We always book a balcony room so we can watch the fun on Fitzroy sreet in the evening.
Great place with cheap,easy parking just up the road.
Comment from Hotel Management
15 Apr 2024 by Tee, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that we are your 'go to' hotel when you are in the St Kilda area, and that you have stayed with us numerous times over the years. We are glad to hear that you enjoy our balcony rooms and that you can watch the fun on Fitzroy Street in the evening. We are also pleased to hear that you find our parking cheap and easy and that it is just up the road. Thank you for your kind words, and we look forward to welcoming you back for another great experience.
