Ratings based on 17 Verified Reviews

3.2 out of 5
3.4 Room cleanliness
3.8 Service & staff
2.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
14 Aug 2023 by Mgmt, Hotel Management
Thank you for posting a rating.Looking forward to you staying again.
3 out of 5
by A verified traveler

Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
3 Sep 2023 by Mgmt, Hotel Management
Thank you for the rating.
5 out of 5
by A verified traveler

Posted 23 Jul 2023 on Travelocity
Fixed bathroom light very quickly
Comment from Hotel Management
23 Jul 2023 by Mgmt, Hotel Management
Thank You Ruth for the Review. Was a pleasure to meet you and we hope you visit again.
5 out of 5
by A verified traveler

Posted 16 Jul 2023
Nicely appointed rooms. Outside of property in need of updating..
Comment from Hotel Management
21 Jul 2023 by Mgmt, Hotel Management
Thank you for Sharing your experience.
5 out of 5
by A verified traveler

Posted 14 Jul 2023
Comment from Hotel Management
21 Jul 2023 by Mgmt, Hotel Management
Thank you for your Feedback
4 out of 5
by A verified traveler

Posted 4 Jul 2023
This is an older motel and considering that it was clean. Our room was comfortable. We traveled with our dogs and City hall with a nice little park was a short walk across the street.
Comment from Hotel Management
5 Jul 2023 by Mgmt, Hotel Management
Thank you for Staying at Welcome Inn and Suites.We appreciate the feedback and wish to see you again.
1 out of 5
by A verified traveler

Do not stay here! Go to the next town!

Posted 25 Jun 2023 on Hotels
Absolutely disgusting. There was trash in the drawers. Dried orange peels (I think) in the corner. Microwave was filthy. Chairs were so stained. Smelled like cat pee inside the room and fishy cat food outside the room. Weird people that appear to live there in the parking lot hollering at each other. Just gross.
Comment from Hotel Management
26 Jun 2023 by MGMT, Hotel Management
Thank you for your information. You could have informed the office of this incident to correct the problem.
4 out of 5
by A verified traveler from Chinle

Posted 23 Jun 2023
Comment from Hotel Management
26 Jun 2023 by Mgmt, Hotel Management
Thank you for your rating.
1 out of 5
by A verified traveler

Posted 11 Jun 2023
Comment from Hotel Management
2 Jul 2023 by MGMT, Hotel Management
Thank you for the response, Detials would be appreciated can't improve without information.
1 out of 5
by A verified traveler

Posted 24 Apr 2023
The motel room was dirty. No coffee in rooms & office was closed @ 7am so couldn't even get a cup in the office. There was accumulated dust/dirt in all corners of our room. I would not recommend this motel.
Comment from Hotel Management
25 Apr 2023 by Admin, Hotel Management
Sorry you couldn't get into the office area as office hours are 8am to 10pm.All other issues I will report to staff to improve upon thank you for your Feedback.