Ratings based on 449 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
All good although if bought separately breakfast is expensive
by A verified traveler
Posted 10 Jun 2024
The staff were brilliant, always cheerful, friendly and helpful.
The spa facilities were never too busy for a relaxing time in the pool and saunas.
by A verified traveler
Posted 31 May 2024
Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 12 May 2024
The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
by A verified traveler from Thames Ditton
Posted 3 May 2024
The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation.
In summary, good but not great.
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Great hotel. Outside pool area is fab. Breakfast was excellent. Staff were all very welcoming. Would recommend.
by A verified traveler
Posted 16 Mar 2024
by A verified traveler
Posted 4 Mar 2024
Amazing service and food, deluxe suite was lovely!
