Ratings based on 124 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Continental breakfast was not provided as advertised. We were given bread and eggs and were expected to prepare them ourselves. A scraping of butter and jam, a small amount of sugar and a tin of milk were provided upon request. There was an ant infestation in the room and kitchen. There was no hot water in the bathroom.
by A verified traveler
Posted 7 Apr 2024
good
by A verified traveler
Posted 18 Mar 2024
It was the best time
I ever had definitely coming back
Comment from Hotel Management
19 Mar 2024 by Sharon, Hotel Management
Hi Catherine:Thank you for your review and feedback. We are thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back. Thanks again!
by A verified traveler
Posted 17 Mar 2024
This is my third stay at Reef View and I love it! As an SGU alumni and solo female traveler it’s great coming back to the island and staying in the Lance Aux Épines neighborhood because it’s safe to walk and an easy bus or car ride down to Grand Anse and restaurants. The hostess Sharon always has the property spotless and the pool is fabulous! Will continue to use this place in the future!
Comment from Hotel Management
19 Mar 2024 by Sharon, Hotel Management
Hi Gabrielle:Thank you so much for taking the time to write about your experience at Reef View! It's always a pleasure to hear such positive feedback and we were thrilled to have you back for the third time! Your kind words about the cleanliness of our property, pools, and our location truly brighten our day.Your continued trust in us is greatly appreciated and we look forward to welcoming you back sooner than later! Thanks again!
by A verified traveler
Posted 3 Jan 2024
The property does not match the photos online. The "road" to the property is a long, dark, uneven dirt track, I would hate to drive there when rain falls, especially at night. At 1st the owner Sharon was pleasant, she guided us to property, showed us room and toured hotel & gave us advice on where to visit & where to get food. The 1st red flag was the stench emanating from the patio area directly outside the room, 2nd there were mosquitoes biting in the room, cob webs, spiders and felt like the place wasn't cleaned properly. This was told to Sharon who advised that there was another room available but only for 2 nights, after which we would have to return to this. What sense would that make? Even after deep cleaning the place still wouldn't resemble what was advertised and the feeling of doom that surrounds the dark, dismissal backyard (where the room was) While brainstorming how to salvage our vacation, we saw a cockroach on ground. Tried to get Sharon's help via message and call, to no avail. Got rid of it and filled with anger we left the property for dinner (& to calm our anxiety) We picked up some bug spray to deal with it ourselves. I sprayed behind the kitchen counter & multiple cockroaches started to walk & FLY around the room. We packed our rental & tried to contact Sharon to no avail, i search the hotel for 30 mins to find her & eventually found her room & she said she couldn't help. No refund. The other room wasn't an option then. Nothing. Had to sleep elsewhere.
Comment from Hotel Management
19 Mar 2024 by Sharon, Hotel Management
Hi Rhett:Thank you for taking the time to share your feedback on your recent stay with us. We were delighted to have you as our guests, but we're sorry to hear that some aspects of your stay didn't meet your expectations. We apologize for any inconvenience or discomfort caused to you and want to assure you that our on-site owners are available 24/7 through direct phone calls or messaging on WhatsApp to assist with any issues that may arise. Additionally, our staff members are also available daily to provide any assistance necessary. It is unfortunate that the room we offered earlier in the day was no longer available at 11:30 pm when you decided to accept.We make every effort to provide an accurate representation of our property through our online photos. We apologize if you felt this was not the case. Reef View Pavilions is a beautiful property that attracts guests from all around the world. While we understand that our location may not meet everyone's needs, it is perfect for those who desire a peaceful and serene tropical experience.Thank you for choosing us as your accommodation. We hope to have the pleasure of welcoming you back in the near future.
by A verified traveler
Posted 31 Dec 2023
Spent a week here and host Sharon made my 1st time visit feel so welcoming! The shared living concept is excellent 👌
Comment from Hotel Management
4 Jan 2024 by Anthon, Hotel Management
Thank you for your kind words, Gavin! We are glad that Sharon helped to make your first visit to Grenada enjoyable. We are also delighted you enjoyed our shared kitchen & living areas at Condo Nautilo. It was a pleasure to host you and you are welcome back anytime! Thank again!
by A verified traveler
Posted 28 Dec 2023 on Travelocity
The rooms and property are very special and unique. The owners are in personal contact with you. They are friendly, professional, helpful, caring. They explain the rooms, the property, the local area. I can’t say enough positive feedback in every regard about the way Reef View Pavilions is operated and how beautiful unique and special this place is. And I would expect a property like this to be very expensive. But is is actually budget priced for a boutique special experience ! I will always stay there when I am in St George’s Grenada !
Comment from Hotel Management
30 Dec 2023 by Sharon , Hotel Management
Hi Greg:Thank you so much for taking the time to write about your experience at Reef View! We are delighted to hear that you enjoyed our unique design and friendly staff. It was a pleasure hosting you and we thank you for choosing us. We hope to be able to welcome you back soon! Thanks again!
by A verified traveler
Posted 20 Aug 2023
We really loved this place. It’s a very unique property. Very peaceful with a lot of beautiful trees. Sharon the owner is such a great host. I really enjoyed our stay. Will be back!!
Comment from Hotel Management
20 Aug 2023 by Sharon , Hotel Management
Hi Mari:Thank you so much for taking the time to write. We are delighted that you enjoyed the unique nature of our property as well as our gardens. It was a pleasure hosting you and your daughter! We are looking forward to welcoming you back! Thanks again!
by A verified traveler
Posted 6 Aug 2023
A hidden gem full of character and great hospitality. I’ll be back!
Comment from Hotel Management
7 Aug 2023 by Sharon, Hotel Management
Hi Amber:Thank you very much for your review! We are delighted that you enjoyed our hospitality and the ambience of our property! It was indeed a pleasure to have hosted. We are looking forward to welcoming you back! Thanks again!
by A verified traveler
Posted 8 Jul 2023
Comment from Hotel Management
1 Aug 2023 by Sharon, Hotel Management
Hi Cynthia:Thank you so much for your review! We hope to welcome you back soon! Thanks again!
