Ratings based on 22 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Apr 2024
In a quiet neighborhood but the property is beautiful. Love the pools - it creates a very serene space. The bed is big but the bathroom a bit outdated. Regardless I enjoyed my stay and loved the dog on the property as well. So cute
1 out of 5
by A verified traveler

Posted 20 Feb 2024
Experience here could not have been worse. I prepaid for 2 stays here, a 3-night stay and then a 2-night stay. Upon checking in, the host stated there was a mix up and the room we reserved wasn’t available. I specifically booked a king size bed as we were celebrating my partner’s bday and I wanted him to have a luxury experience. They had us stay in 1 room one night and then had us move the 2nd day which was inconvenient. There was nothing given for the inconvenience of it all, simply a $10 refund for the room price difference. The second room had an ant infestation in the bathroom. We asked for new towels at 2pm. We got back at 6 and still no towels. She brought them by after we finished showering. And then for the second, 2-night reservation, she said there was another mixup and she couldn’t accommodate us one of the two nights. We had to find another hotel last minute with spotty service. I would NOT RECOMMEND.
1 out of 5
by A verified traveler

Posted 29 Jan 2023 on Hotels
Terrible , was charged 3 nights although was able to stay 12 hrs only as flights missed and did inform beforehand. Amenities not available No one to ask about things if owner not there Percolator cord missing , breakfast things were supplied in disposable containers not individually packed, torn and wear off towels and sheets. No
5 out of 5
by A verified traveler

Posted 12 Apr 2022 on Orbitz
We stayed for 7 days and truly enjoyed ourselves. I will definitely stay here again when we return. The staff were very friendly and accommodating ~ Sharon was amazing. She made me feel that I was a friend staying for a bit. The rooms were very nice. The shared space concerned me at first, but it was no different than staying in a hotel. We met many travelers from around the world. Both pools were lovely! Yes, I will be coming back!
Comment from Hotel Management
21 Apr 2022 by Sharon, Hotel Management
Hi Jessica: Thank you very much for your review and feedback. It was lovely hosting you and your family! We look forward to welcoming all of you back again sooner than later!
5 out of 5
by A verified traveler

Posted 28 Dec 2021
Excellent service & accommodation. Will recommend to anyone.
4 out of 5
by A verified traveler

5 night couples visit

Posted 23 Mar 2020 on Hotels
Stayed for 5 nights and met some really interesting people from around the world during the stay. Sharon arranged the pick up from the airport and provided a good walkthrough of the accommodation and the facilities. Sharing kitchen facilities was a positive experience and a good opportunity to get to know your fellow travellers. The accomodation was amazing. Everything was made from colourfully painted stone, including the bed, shelves and sofas. Made the rooms really cool, even whe the AC was turned off. The swimming pools were inviting. Our roo..had a terrace.with lounge chairs that we took advantage to watch sunrise, sunset. Two small issues. The location is a bit off the beaten track. The accommodation is located in Lance Aux Epines, an area with stunning homes. The nearest restaurant was closed. You need a car rental to get around, otherwise you face a EC$50 (US$18) fare to St George's/Grand Anse which is only 10 minutes drive. Second issue was the internet service was a bit erratic on the premises. I wound definitely come back for a second or third visit.
Comment from Hotel Management
23 Mar 2020 by Sharon , Hotel Management
Hi Roy: Thank you for your review and feedback. We are delighted to know that you enjoyed your experience with us. We look forward to welcoming you and your wife back again soon! Thanks again!
4 out of 5
by A verified traveler

Beautiful but isolated

Posted 21 Mar 2020 on Hotels
This place is lovely, big rooms comfortable beds and beautiful grounds. It's a bit out the way, so there are no shops or anything nearby but the owners where able to give comprehensive ways to order takeout and even food from the supermarket but it was a little frustrating having to order in. The nearest beach was not that great, but a 20-25minute walk and you are on Lance Aux Epines beach which is absolutely stunning. Oh and you cook breakfast yourself btw, but supplies are topped up each morning, basic but filling, facilities are shared with three other apartments. Overall I enjoyed my stay here, the owners are lovely, the grounds beautiful and peaceful, but because we didn't have a car I think next time we'll stay closer to st George's for convenience.
Comment from Hotel Management
21 Mar 2020 by Sharon, Hotel Management
Dear Guest: Thank you for your review and feedback. We are happy to know that you enjoyed your experience with us. As a point of clarification, the shared kitchen and common area in our bed & breakfast are shared by a total of 4 double occupancy rooms, not apartments. Thanks again!
5 out of 5
by A verified traveler

Posted 3 Mar 2020
Comment from Hotel Management
21 Mar 2020 by Sharon, Hotel Management
Dear Guest: Thank you for your review and feedback. We look forward to welcoming you back again soon!
3 out of 5
by A verified traveler

Posted 3 Mar 2020 on Ebookers
Comment from Hotel Management
21 Mar 2020 by Sharon , Hotel Management
Dear Guest: Thank you for your review. We hope to have the opportunity host you again in the future.
5 out of 5
by A verified traveler

Posted 20 Feb 2020 on Ebookers
I came to Condo Nautilo with my husband and our 2 young children and we were made to feel at home. Nothing was too much trouble. Our flight ended up delayed and a late check out was no problem. The rooms were spacious and the decor and architecture beautiful. We all thoroughly enjoyed ourselves
Comment from Hotel Management
24 Feb 2020 by Sharon, Hotel Management
Dear Guest: Thank you for your review and feedback. We are happy to know that you enjoyed you experience with us and look forward to welcoming your family back again!