Ratings based on 955 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The nastiest hotel we have ever been to. They didn't even bother to change the sheets or towels or empty trash left behind from the last people. Every room stinks of smoke. We walked in and immediately left to go stay somewhere else. Do not go here!!!
by A verified traveler
Posted 13 May 2024
Great place to stay
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Russell,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 11 May 2024
The front desk lady, Jackie is a very kind and absolutely wonderful person. She made us feel welcome after the horrible experience we had at another hotel. The accessible room was a little too small, but I was able to get in and out of it safely. The cleaning staff were very quick and friendly to us as we were leaving. We will absolutely consider staying here again.
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi TaleahWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 9 May 2024
Upon arrival I tripped over a big dog in the check in area. I fell and hit the concrete floor really hard. I busted both knees and the fall ripped a chunk of skin off of my arm. The staff did nothing to help. It took several minutes to get up off the floor. No one apologized. The dog belonged to a staff member who did nothing to control the dog. Worst place I’ve ever stayed at in my 74 years. I should get a full refund for what happened to me. You should not book anyone else in that hell hole.
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Richard,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6
by A verified traveler
Posted 8 May 2024
It's within walking distance of the St. George Shuttle, which is a plus. You have to ask for shampoo/conditioner and other toiletries, as well as an iron, at the front desk. Room was clean, but the door needed new paint. Not fancy, but I wouldn't hesitate to stay there again.
by A verified traveler
Posted 7 May 2024
The staff was very friendly and helpful. A pleasant stay.
Comment from Hotel Management
14 May 2024 by Brand Experience Team, Hotel Management
Hi Philip, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
by A verified traveler
Posted 7 May 2024
All around fair price & nice people
Comment from Hotel Management
14 May 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
by A verified traveler
Posted 4 May 2024
Upkeep. Restroom was terrible.
Comment from Hotel Management
14 May 2024 by Brand Experience Team, Hotel Management
Hi Kenneth, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6
by A verified traveler
Posted 27 Apr 2024
Manager would not let us check in @ 12. He said to come back in an hour. The hotel looks to have plenty of rooms & few cars in parking lot. Other employee made it seem like he was being stingy to not let us check in early. When we came back to check in he’s was unfriendly and rude. I felt like a child being scolded by my parents. Like he didn’t trust that there were just 2 of us, that we didn’t smoke, & that we didn’t have any animals. It felt like the 3rd degree. Will not be staying here again.
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi John,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
by A verified traveler
Posted 22 Apr 2024
One word. DIRTY!!!
Booked only for one night, but the room was really dirty. We checked in around 4 pm but we didn't go in right away. When we walked into the room was around 10 pm and we saw the bed sheets had been used and had not been changed. Because it was late and we were also tired. So we didn't let the worker know right away. My family and I did not dare to sleep on the beds at all. It was uncomfortable to sleep. I would not recommend this motel to anyone.
