Ratings based on 323 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Milton
Posted 9 Jun 2024
All was 1st class, breakfast was really good, lovely staff. Enjoyable time
by A verified traveler
Posted 9 Jun 2024
Comfy place to stay
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Does meed some maintenance done, looks like they had some leaks.
by A verified traveler
Posted 9 May 2024
All good except for the lift sound.
by A verified traveler
Posted 8 May 2024
The parking lot layout is a bit confusing and I don't believe that there is enough parking in front of the hotel.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
20 May 2024 by Jacob, Hotel Management
Dear Katlyn, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 27 Apr 2024
All good
Comment from Hotel Management
1 May 2024 by Junta Hicks - General Manager, Hotel Management
Dear Navdeep, Thank you for sharing about your recent stay with us! So happy to hear you enjoyed your time with us. I will share your feedback with our team. They will love hearing they made one of our guests happy!
by A verified traveler
Posted 20 Apr 2024
Loved how friendly the staff was.
Comment from Hotel Management
1 May 2024 by Junta Hicks - General Manager, Hotel Management
Dear Trish,Thank you so much for leaving us your review. I will share this with our staff to show them the hard work they put in does not go without notice. They will appreciate your rating.
by A verified traveler
Posted 14 Apr 2024
Great place to stay, clean and very comfortably furnished. Friendly staff.
by A verified traveler
Posted 23 Mar 2024
We found dirty underwear in our room and hair on the sink. Breakfast was good and the staff were pleasant.
by A verified traveler
Restful relaxing weekend.
Posted 11 Mar 2024 on HotelsI was in for a weekend stay. I found the staff to be very attentive and helpful. My room was very clean and well looked after. I love to swim in the mornings and was thrilled to find it open and extremely clean at 6am. The breakfast attendant was an absolute delight. I will absolutely try to stay there again the next time I visit the area.
