Ratings based on 10 Verified Reviews
5.0 Room cleanliness
4.5 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2023
by A verified traveler
Posted 8 Jun 2021
I loved everything about it. Beautiful place
Comment from Hotel Management
17 Jan 2023 by Management, Hotel Management
Thank you for your positive feedback! We are thrilled to hear that you loved everything about your stay and found the property beautiful. We are glad that you had a pleasant experience and hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 14 May 2019
The villa community is extensive and nicely maintained. I like the size of the infinity pool and the way it overlook the other villas. Enjoyable stay.
Comment from Hotel Management
15 Jun 2019 by -Manager, Hotel Management
Donald, thanks for the review.
by A verified traveler from Canada
Posted 27 Jan 2019
You just have to experience this oasis for yourself. Not going to say another word.
Comment from Hotel Management
2 Feb 2019 by -Management, Hotel Management
Mr XiPing, thank you for the review
Recommended
for Everyoneby A verified traveler from CHICAGO,IL
Excellent Villa
Posted 7 Apr 2018 on Orbitz
Pros: Very clean, and is in a very quiet neighborhood.
Cons: I suggest that you should have a golf cart for you guest so they can at least get to the grocery store.
Location: N/A
I love the Villa. The only downfall is it is away from everything. Please make sure that you have a car or some form of transportation to get around. This villa is beautiful and is in a very clean rich community. Yes I recommend it to anyone especially if you are just looking to relax.
Comment from Hotel Management
13 Apr 2018 by -Management, Hotel Management
Lol..oh Linda we just ad or your description of everything. "very clean rich community" is not a bad description. Yes we are not in the middle of downtown be there property is second to none and worth the couple minute drive or taxi ride into town. You will not find many multi-million dollar villas like these in the area. Thanks a million for the review Linda.
Recommended
for Everyoneby A verified traveler from Jakarta
PRICE VERY CHEAP FOR EXPERIENCE WE RECEIVED
Posted 16 Feb 2018
Pros: The front porch, just sitting on it was very tranquil.
Cons: They got it right. I think they should spend more on marketing because the world needs to know about this hidden gem.
Location: All the attraction is a short car ride away
Wonderful place to stay while in St Ann. Clean smoke free villa, courteous and friendly staff. The pictures does no justice for this spacious villa, feels like a home away from home. The furniture are of dark shade so their photos doesn't really show the quality. The furniture was expensive and of high quality. I love the creative artwork in the front yard. I'm a active person and to see that ALL the amenities are well kept was awesome!!! We took a cab to Mystic Mountain that was mind blowing. I will be coming back to this property for a longer stay so much to do not enough time!!
Comment from Hotel Management
5 Mar 2018 by Management, Hotel Management
J'Uni, thank you for the review. We look forward to hosting you again in the near future.
by A verified traveler from Neenah, WI
Unprofessionally Managed
Posted 1 Dec 2017
Pros: The lack of professional management ruined the experience and the stay. I would suggest finding another property using different management.
Cons: The management.
Location: Shopping in Ocho Rios. Dolphin Cove. Dunn's River Falls. Blue Hole.
I gave the hotel facilities and condition, room cleanliness and comfort an excellent rating. Everything else around that was a disaster. A few days prior to arrival you get a long message outlining additional fees that were buried in the reservation. There is a $25 per day destination fee. There is a $60 cleaning fee. Check out is 9 am. If you want it any later there is an additional $35 fee. The message you receive also describes how to set up check in. You must contact the villa manager when you land and then again when you are approximately one hour away. We did this exactly as described and the person checking us in was still 45 minutes late. When we checked in the WiFi was not working. We were told it would be fixed the next day. It was not fixed. We were then told the internet company would be there to fix it the next day and we needed to be present from 8 am until 12 pm. WE WERE ON VACATION! The people in charge of the property were very difficult to get a hold of and only after contacting the booking company would they respond. When they would they were always rude and disrespectful.
Comment from Hotel Management
1 Feb 2018 by General manager, Hotel Management
We are going to stick with the facts here. The guest showed up with his two daughters at check-in. The guest asked if he could have his fiance over and we agreed to allow it with without an additional charge. They guest had cable TV issues and I personally apologized, offer the guest a six pack of Red Stripe Beer and a nicer villa a few villas up the same street. As the GM it is my duty to see to it all guests leave happy. I went to assist with the move but the guest rejected the help. I met him at the new villa. He was driving a maroon color dark tinted van, one that was a bit conspicuous because of the size. He can in and met me to exchange the keys to the new villa and I offered to help with the suitcases but he rejected the offer so I left.
I went back to the old villa he just left to turn off the lights and lock up. The villa appeared he was there for a month and he was there for only a few house with his daughters. I found a small tote bag they left behind and brought it back to the new villa. When I approached the villa I counted 13 people! One of the girl was no older than 12 years old and was pregnant! All sorts of alarm went off in my head. The max occupancy for the villa is 6 guests. Then there was the issue of paying for the additional guest which would amount to a tidy sum. After hours of back and forth on the phone with hotels dot com we managed to give this gentleman a full refund and part ways. It was a bad experience for us and the guest but we learn from this and we be better able to deal with a situation like this int he future. This was a learning experience for us.
Recommended
for Everyoneby A verified traveler
Relaxing in Ocho Rios
Posted 29 Nov 2017The place, the staff I cannot complain about, the villa was well coordinated and the beds were the pretty comfortable. The neighborhood was gated/secured and quite. The location was just outside the town and close to shopping. I would recommend this to anyone desiring a stay of comfort.
Comment from Hotel Management
1 Dec 2017 by Management, Hotel Management
Melissa, thanks for the review
Recommended
for Everyoneby A verified traveler
Relaxing
Posted 6 Jul 2017 on TravelocityThe scenery and the comfort was excellent. I was relax the whole entire trip and was able to go shopping and have fun. Would recommend this hotel to everyone. This is where I'll be staying on my next trip.
Comment from Hotel Management
24 Aug 2017 by Management, Hotel Management
Dwayne, thanks for the warm review. We will keep the lights on and a Red Stripe Beer on ice for you. See you next summer.
Recommended
for Everyoneby A verified traveler
awesome
Posted 24 Apr 2017 on TravelocityI enjoy every moment I spend at the villa I rented. The cool ocean breeze was so relaxing. It was a home way from home. Will stay there again on my next trip.
Comment from Hotel Management
2 Feb 2018 by Management, Hotel Management
Thanks for the Review
