Ratings based on 20 Verified Reviews

4.3 out of 5
75% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Wine tasting weekend in Sremski Karlovci

Posted 31 Jul 2023 on Hotels
In general terms the hotel is very nice, a bit odd because of its style, but a surprise. Our room very nice and quiet, even being beside the elevator. Spa was OK, price for extra service, massage in my opinion too expensive. Breakfast room in the basement, nicely decorated as the rest of the hotel, only the presentation is leaving a lot to be desired. Here again a contrast between the hotel and its noble decoration, and then some modern coffee machine and juice dispenser which are in stark contrast, for me does not fit. Breakfast itself had a nice variety and was good.
2 out of 5
by A verified traveler

Posted 30 May 2023
I’m pretty mixed about this hotel. We originally booked because of a YouTube video we saw. If it claimed to be a 3 star, I feel like my review would be different. The AC which it advertised was not working. We were told each day it would be fixed. They did help us open the ceiling window which cooled down the sweltering room but it was quickly overtaken by mosquitoes. We didn’t sleep well despite the beds being comfortable. A few of the staff were very kind but I felt like we highly overpaid for this hotel based on how it was advertised versus reality. We spent 3 weeks traveling several different countries in the Balkans and the free breakfast here was our least enjoyable. 4/10. Skip the eggs. Hopefully you have a better experience.
5 out of 5
by A verified traveler from Daylesford

Posted 23 Nov 2022
The hotel has a unique, classic style. It is conveniently located in town. The staff are friendly, professional and knowledgeable. I would highly recommend this hotel.
5 out of 5
by A verified traveler from Stoughton

Posted 11 Aug 2022
Friendly people, excellent rooms, pool/sauna, location
2 out of 5
by A verified traveler

Posted 13 Jan 2022
The property is well located but is very outdated. Bathroom was tiny, mattress is old as well pillows. Tv wasn't working. Carpet had stains.
4 out of 5
by A verified traveler

Great location in the city center

Posted 7 Dec 2021 on Hotels
Hotel is nice, in the center of this small city, but it is more of a 4*, not really a 5* hotel. The staff was nice, gave us their parking ticket so we did not have to pay for it ourselves.
4 out of 5
by A verified traveler

Great Location, Friendly Staff, but not a 5 star.

Posted 11 Oct 2021 on Hotels
Situated in the centre of Sremski Karlovci, where everything is within walking distance. We visited a lot of vineyards and cellars on foot. The reception lady is very friendly and gave us a lot of suggestions of where/which cellars to visit. However, the hotel itself is a bit outdated. The "a la carte" breakfast service was horrible, we had to wait for 25mins for some boiled frankfurter and unpeeled fruits. Not a 5 star hotel, 4 more like.
5 out of 5
by A verified traveler

Za svaku preporuku.

Posted 30 Apr 2021 on Hotels
Sve je bilo apsolutno perfektno. Posebno želim da pohvalim osoblje koje je pronsašlo punjač za telefon, koji sam zaboravio u sobi i poslalo mi ga poštom.
4 out of 5
by A verified traveler

Great ambient

Posted 9 Feb 2020 on Hotels
Tidy hotel and quiet surroundings. Great breakfast and service. A call from the reception desk that interrupted the rest was unnecessary. They wanted me to come pay the room in advance.
5 out of 5
by A verified traveler from Novi Sad, Serbia

Posted 31 Jul 2018
Such a gorgeous hotel! Friendly staff, wonderful food, and overall we really enjoyed our stay.
Comment from Hotel Management
2 Aug 2018 by Tatjana Zorić, Hotel Management
Dear Ana, We appreciate your feedback. Thank you for the nice words, it was our pleasure to welcome you. Looking forward to welcome you again. Best regards