Ratings based on 510 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Crash Hotel, Hotel Management
Thank you for the amazing review, we look forward to welcoming you back soon!
by A verified traveler
Posted 13 May 2024
Affordable room rates, no front desk person on site after 6pm, however staff were attentive, emailed and texted information re: virtual check in, called to ensure we have the steps for checking in. However no parking onsite overnight, need to utilize street parking two blocks away.
Comment from Hotel Management
29 May 2024 by Crash Hotel, Hotel Management
Thank you for your feedback. We're glad our staff was attentive and the virtual check-in process was smooth. We apologize for any inconvenience caused by the lack of onsite overnight parking. Your input helps us improve, and we hope to welcome you again soon!
by A verified traveler
Posted 12 May 2024
Rooms are all unique and cool, see pix of your specific room as you book.
Check in, room key, etc is all on your phone, it's great. The location is pretty ideal, downtown Squamish. The only negative thing about this hotel is lack of parking, you need to find street parking overnight.
Comment from Hotel Management
12 May 2024 by Crash Hotel, Hotel Management
We're delighted you enjoyed our unique rooms and seamless mobile check-in! We're sorry about the parking inconvenience. Your feedback is valuable, and we'll use it to improve. Thanks for staying with us, and we hope to see you again soon!
by A verified traveler
Posted 17 Apr 2024
Will return
Thanks for a pleasant and comfortable stay
Comment from Hotel Management
20 Apr 2024 by Crash Hotel, Hotel Management
Hello Mary,Thank you for the wonderful review! We look forward in hosting you again!
by A verified traveler
Posted 14 Apr 2024
Great spacious room, comfy bed and really helpful staff.
Noisy room, the AC unit, fridge and bathroom fan are all pretty loud when running. Also even though we had a Mountain View room, still loads of noise on Friday night outside our windows.
Awesome location in town and great staff, would recommend unless you’re a light sleeper!
Comment from Hotel Management
20 Apr 2024 by Crash Hotel, Hotel Management
Thank you for your feedback. We're glad you enjoyed our location and helpful staff. We apologize for the noise disturbances you experienced. Your comments are important, and we'll work to address them. We hope to welcome you back for a more peaceful stay in the future.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Crash Hotel, Hotel Management
Thank you for the amazing review Alison! Have a good day
by A verified traveler
Posted 2 Apr 2024
I stayed for 3 nights. Staff was helpful when I arrived. Key is your phone which is kind of cool. Parking is the only thing as you are not allowed to park overnight on the main road. I found parking near by so it was fine. Room was new and unique. I didn’t experience the noise like others have said. My dog and I had a great stay!
Comment from Hotel Management
6 Apr 2024 by Crash Hotel, Hotel Management
Hello Douglas,Thank you for the amazing review! We are happy you enjoyed your stay with us.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Crash Hotel, Hotel Management
Hello Melinda,Thank you for the amazing review! Glad you enjoyed your stay with us!
by A verified traveler from Delta
Posted 18 Mar 2024
Friendly service, and the key that was on the phone was very good
Comment from Hotel Management
19 Mar 2024 by Crash Hotel, Hotel Management
Hello Kelly,Thank you for the review, we are happy to hear that you enjoyed your stay with us!
by A verified traveler
Posted 4 Mar 2024
Extremely loud bar that turns into a night club. The music and bass is very loud until about 3am. The rooms was clean and nice but no parking lot available only street parking that’s hard to find.
Comment from Hotel Management
12 Mar 2024 by Crash Hotel, Hotel Management
HI Shannon, We are very sorry to hear you had poor visit. We apologize for the inconvenience and do try to ensure everyone is well informed about the noise on the weekends.
