Ratings based on 755 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler from North Dinwiddie
Posted 1 Jun 2024
Location.
Comment from Hotel Management
6 Jun 2024 by JR, Hotel Management
Thank you for your 4 star rating. We hope to see you again soon.
by A verified traveler
Posted 26 May 2024
Big room, amenities and robust breakfast options. Walking distance to restaurants and shopping.
Comment from Hotel Management
26 May 2024 by RI Team, Hotel Management
Thank you Jonathan for the great review.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
23 May 2024 by RI Team, Hotel Management
Thank you Thayna for the nice rating review.
by A verified traveler from Bellville
Posted 24 Apr 2024
Comment from Hotel Management
29 Apr 2024 by RI Team, Hotel Management
Thank you Michael for the rating review
by A verified traveler
Traffic
Posted 18 Mar 2024 on HotelsGreat room, very comfortable. Traffic noise made it difficult to sleep
Comment from Hotel Management
20 Mar 2024 by RI Team, Hotel Management
Thank you for the review. We do apologize that you had difficulty sleeping during your stay
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by RI Team, Hotel Management
thank you for the awesome rating review
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by General Manager, Hotel Management
Thank you for your 10/10 rating. We appreciate the feedback and hope to see you again soon.
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
1 Mar 2024 by General Manager, Hotel Management
Thank you for your 4 star review. We value your feedback and hope to see you again soon.
by A verified traveler
Posted 18 Feb 2024
The staff was great but the initial room we stayed in had the AC broken and when I asked them to look at it they just turned it off. We came back and it was almost 80 degrees in the room. They moved us to another room and it smelled like straight chemicals so we had to move back to the first room and had to just deal with the temperature.
Comment from Hotel Management
1 Mar 2024 by General Manager, Hotel Management
We apologize for the issues you encountered during your stay. Our goal is always to provide guests with a comfortable/clean room. We hope you give us another chance the next time you are in the Springfield area.
