Ratings based on 819 Verified Reviews

3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Recently renovated. Clean Friendly staff. I recommend it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
2 out of 5
by A verified traveler

Posted 31 May 2024
Unprofessional front desk staff that have you waiting 45 min or longer before you can check in.
1 out of 5
by A verified traveler

Posted 27 May 2024
Dirty, dingy and dated. The toilet seat in the bathroom was broken and there was dirt and grime along the bathroom all and a ring of grey grime around the tube. There were smears of something on the walls and door. The whole place was in very poor repair. Probably the dirtiest hotel I have stayed in ever! I didn't even bother asking to switch rooms as its clear this is the typical standard of the rooms and after reading reviews I was afraid I'd get a worse room with dead bugs! I did inspect the bed and the sheets appeared clean. You can't just change the sheets though, you have to wipe down all surfaces and ensure everything is clean. I am going to email corporate and ask for a refund, its disgusting and ridiculous to pay $150 a night for a dump like this! Also, its a drive-up motel in a sketchy hood, not a motel!
2 out of 5
by A verified traveler

Posted 19 May 2024
Overall no elevator. Pungent overpowering odor in hallway and room. Inescapable. Dated decor. Parking lot level rooms basically a motel.
3 out of 5
by A verified traveler from North Attleboro

This traveler left a rating score only Posted 11 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024
1 out of 5
by A verified traveler

Posted 11 Mar 2024
I could not make it. They refused to accommodate me. Expedia tried to mediate, they were very uncooperative. I, nor my team of 200 will consider them in the future. Trial run. They failed miserably. Go with Hilton Garden by the Naismith Basketball Hall of Fame. We are here now having a blast.