Ratings based on 996 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Great place to stay, with wonderful staff.
by A verified traveler from Racine
Posted 15 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Busy area but very quiet in and around hotel...
Comment from Hotel Management
12 Jun 2024 by GM, Hotel Management
Thank you for feedback, we hope to see you again soon!
by A verified traveler from Germantown
Posted 18 May 2024
Yuck
Comment from Hotel Management
12 Jun 2024 by GM, Hotel Management
I sincerely apologize for not exceeding your expectations during your recent stay,
by A verified traveler
Posted 25 Apr 2024
Stay here often for business.
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Thank you for the 4 out 5, we greatly appreciate your loyalty
by A verified traveler from De Soto
Posted 18 Apr 2024
Convenient to our travel route. Safe neighborhood with good parking. Clean and well kept. Breakfast offers too expensive.
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Thank for the wonderful feedback from your recent stay, Hilton Garden Inn also offers packages with breakfast included in the rate.
by A verified traveler
Posted 9 Apr 2024
There are several motels in this area and also 2 within walking distance and we picked this one expecting that the Hilton name would be a good reputable motel. This motel was more expensive than both of the motels within walking distance and they were considerably nicer motels in almost every aspect. This Hilton advertised a bar which ended up to be a small area with a few alcohol bottles next to the registration desk. This area was also used in the morning for breakfast at a $16.50 cost to the customer. The motel next door had conservably nicer bar/restaurants. The rooms and hotel itself was definitely less nice especially since we paid more money for the room stay than we would have at the hotel next door. We ended up spending the night at the motel next door at the bar/restraurant since it was a very nice place vs what the Hilton ended up to be or advertised it would be. In addition, the personnel were very unprofessional in attire and personality. We do not recommend this motel!
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Thank you providing feedback on you recent stay, ownership is working with Hilton on design plans for a full renovation to the property including carpets, televisions, furniture, as well as expanding the Bar the area in the restaurant.
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
19 Mar 2024 by GM, Hotel Management
Thank you for your review, I sincerely apologize for not exceeding expectations.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by GM, Hotel Management
Thank you for taking the time to complete the survey, I sincerely apologize for not exceeding your expectations during your recent stay.
by A verified traveler
Posted 18 Feb 2024
Well the hotel didn’t me the room I reserved. We waited for 45 minutes trying to get the right room. The GM told the desk personal i had to take the wrong room. It was a mess. I had already slide my card. I was stuck.
Comment from Hotel Management
4 Mar 2024 by GM, Hotel Management
I sincerely apologize for not exceeding your expectations during your stay. Unfortunately we did have to put a few rooms out of order for maintenance due to a leak resulting in being short on your room type originally requested.
