Ratings based on 427 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
The front desk lady that helped me check in was fantastic. Great energy . Positive attitude . Very funny . Thank you for a great stay
Comment from Hotel Management
14 Jun 2024 by Wendy, Hotel Management
Thank you for the 5 out of 5 rating! We hope to see you again!
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Wendy, Hotel Management
Thank you for the 5 out of 5 rating! We hope to see you again soon!
by A verified traveler
Posted 26 May 2024
The staff was excellent very one of them!’ All so friendly!! Love the cookies in the evening!
Comment from Hotel Management
28 May 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We hope to see you again!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Wendy, Hotel Management
Thank you for the 5 out of 5 rating! We look forward to seeing you again!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
10 Jun 2024 by Wendy, Hotel Management
Thank you for the 5 out of 5 rating! We hope to see you again soon!
by A verified traveler
Posted 1 May 2024
Rooms were clean. Breakfast ok. Food not hot.
Desk personnel friendly
Comment from Hotel Management
2 May 2024 by Wendy, Hotel Management
Thank you for letting us know about your stay! We will definitely visit with our breakfast staff about the food. We hope to see you again!
by A verified traveler
Posted 1 May 2024
Very clean and updated. Quiet, a few blocks off the expressway but easy to access. Staff was really friendly. I would stay here again.
Comment from Hotel Management
2 May 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We look forward to your next visit!
by A verified traveler
Posted 24 Apr 2024
Very clean, great breakfast , good location !def recommend this hotel and we gonna stay in this hotel again next time we are in this location!👍
Comment from Hotel Management
25 Apr 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We look forward to your next visit!
by A verified traveler
Posted 23 Apr 2024
Staff is exceptional. Hot coffee in the lobby. Easy to navigate around. Wish the accessible/mobility rooms were larger. But otherwise everything is really nice.
Comment from Hotel Management
23 Apr 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We hope to see you again on your next visit to Springfield!
by A verified traveler
Posted 20 Apr 2024
The staff was friendly and nice. The hotel is super clean and well kept. The room is comfy and clean.
Comment from Hotel Management
22 Apr 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We hope to see you again soon!