Ratings based on 970 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The Days Inn was an affordable option for a quick overnight. Basic amenities and clean room.
Comment from Hotel Management
3 Jun 2024 by Vinit, Hotel Management
Dear Peter,Thank you for taking the time to share your experience with us. We're glad to hear that you found our hotel to be an affordable and convenient option for your overnight stay.It's always our goal to provide clean and comfortable accommodations for our guests. If there's anything specific you feel we could improve upon to enhance your stay, we would love to hear your suggestions.We hope to welcome you back in the future and provide an even better experience.ThanksVinit
by A verified traveler
Posted 29 May 2024
Great staff and room. We'll stay there again next week.
by A verified traveler
Posted 29 May 2024
Wonderful staff
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 26 May 2024
The staff is precious. They were all kind, polite and took very good care of us. It is an older hotel, so there was some mold, the wood furniture was worn at the edges, and not vacuumed behind. The wallpaper is stained in places and peeling some in others. I probably wouldn’t have noticed any of those things if I’d never cleaned hotel rooms for a living. I’d stay again for that sweet staff, if not for the state the property was in.
by A verified traveler
Posted 26 May 2024
Roaches outside, garbage in the pathways inside. Had to call to get breaker turned on for air conditioner. Beds were pretty comfortable and the showers had nice water pressure. In my opinion, I would put this on par for a hotel that is $59/night
by A verified traveler
Posted 24 May 2024
The evening staff was slow and not very helpful with local dining options. Actually gave directions to only chain restaurants that were miles passed multiple local options. The facilities are not exactly clean. Or up to date. But for the price it's worth a one night stay. I would want to be there more than a single night.
Comment from Hotel Management
25 May 2024 by Vinit, Hotel Management
Dear Ms. Christina,Thank you for choosing Days Inn Battlefield on your recent visit to Springfield, MO. We appreciate your feedback on your stay.We take guest satisfaction very seriously, and we apologize that the evening staff did not meet your expectations regarding local dining recommendations. We strive to provide our guests with a comprehensive understanding of Springfield's culinary offerings, and we will be sure to address this with the team to ensure they are well-versed in promoting both national chains and our esteemed local establishments.We acknowledge your comments concerning the hotel's facilities. We are continuously engaged in improvement initiatives, and your observations will be instrumental in guiding our prioritization efforts. Thank you for your understanding. We sincerely hope to have the opportunity to welcome you back for a future visit, perhaps one that allows you to experience the full depth of Springfield's offerings and our unwavering dedication to guest satisfaction.ThanksVinit
by A verified traveler
Posted 20 May 2024
It was a safe and quiet location, and a nice room.
Comment from Hotel Management
24 May 2024 by Vinit, Hotel Management
Dear William,Thanks for the 5-star review! We're thrilled you found our location safe and quiet – perfect for those who need a break from the Springfield traffic rodeo (we feel you!). Glad the room was nice too, unlike that creepy motel down the road with the complimentary clown wig collection. Just sayin'.Thanks again for choosing Days Inn Battlefield Road Hwy 65! We hope to see you back soon, minus any unexpected clown accessories.Sincerely,The Days Inn Battlefield Crew...who are definitely not clowns... for the most part.
by A verified traveler
Posted 19 May 2024
Staff are helpful and approachable. Property is so so with the price.
Comment from Hotel Management
21 May 2024 by Vinit, Hotel Management
Dear Anabelle,Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff helpful and approachable. We strive to provide excellent service and it's gratifying to know our team met your expectations in this regard.We appreciate your honest feedback about the property. Your comments are invaluable as they help us identify areas where we can improve. We are continuously working on enhancing our facilities to ensure that we provide the best possible experience for our guests.If you have any specific suggestions or additional feedback, we would love to hear from you. Your insights are important to us as we strive to improve.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.ThanksVinit
by A verified traveler
Posted 19 May 2024
This place was filthy. From the bodily fluids on the furniture and headboards, the painted over mold in the bathrooms to the patched walls, not sanded or repainted. Not ONCE in 6 days did housekeeping bring us towels, change or make bedding or pick up our garbage, even after I ASKED to have them do so. The images online of the rooms and pool are not even close to accurate. The pool wasnt even filled, needed repainted badly. They were filling it with a garden hose....it had about a foot of water in it. And apparently these rooms werenot sound proofed AT ALL. You could hear people half the night in the halls or in the room above. If there was an option for 0 stars, id give that. We checked out and came home 2 days early.
Comment from Hotel Management
21 May 2024 by Vinit, Hotel Management
Dear Lanthe,Thank you for taking the time to provide detailed feedback about your recent stay with us. We deeply regret to hear about your disappointing experience and sincerely apologize for the numerous issues you encountered.We strive to maintain high standards of cleanliness and guest satisfaction, and it is clear that we fell short during your visit. I am personally looking into the concerns you raised about the cleanliness of the room, the condition of the bathroom, and the lack of housekeeping service. These issues are unacceptable and do not reflect the level of service we aim to provide.Regarding the pool, our pool is seasonal and gets open on the memorial day weekend. We apologize for any inconvenience caused by its condition during your stay. Our maintenance team is currently working to address and resolve these issues as quickly as possible.We understand that a restful night's sleep is crucial, and we apologize for the noise disturbances you experienced. Had you complaint about noise, we would have addressed the issue while you were still here. Your feedback is invaluable as it helps us identify areas where we need to improve. We are committed to making the necessary changes to prevent such issues from recurring in the future.Once again, we apologize for the inconveniences you experienced and appreciate your understanding. We hope you will give us another opportunity to serve you better in the future.ThanksVinit
