Ratings based on 545 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oswego
Posted 17 May 2024
Only stayed one night but clean, friendly staff and quiet
by A verified traveler
Posted 3 Apr 2024
Upon check in - First room had ants. Moved to second room, also ants. Moved to 3rd room, no ants, but a giant pee stain on the mattress that was practically glowing through the sheets. 4th room no ants or pee stains so we stayed (the furniture looks like something someone would leave on the curb.. stained.. old). Bed was a Queen in that room (we paid for King) but I was happy to have a half way decent room so we stayed in that one. Curtains were stained, appliance looked very old etc.. This place is in desperate need of updating. The staff was great though. They expressed embarrassment at the room situation which we appreciated. Breakfast was great. High points for the staff.. low points for the actual hotel. I didn't feel unsafe so that's also a plus. Maybe we just had bad luck but based on the other reviews we were surprised at the state of this place.
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler
Pleasant stay
Posted 25 Feb 2024 on HotelsStaff was helpful and very friendly. I took my dogs with me and was not made aware of the fee of $75, but that was on booking not the hotel. I also did not get the room I requested because they had been overbooked by the booking agency. Once again, not the hotels fault. The hotel was clean and the room I got was clean and nice and fit what we needed. Overall it was a pleasant stay. Easy access to the back door for my puppies!
Comment from Hotel Management
2 Mar 2024 by Richard-FOM, Hotel Management
Thank you for your reply. We look forward to having you visit us again soon.Have a good day.
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Fayetteville AR trip
Posted 15 Feb 2024 on HotelsThe location is convenient to the University of Arkansas. Several nearby restaurants too. It's definitely worth staying at again.
Comment from Hotel Management
2 Mar 2024 by Richard-FOM, Hotel Management
We appreciate your feedback. We look forward to your return.
by A verified traveler
Posted 17 Jan 2024 on Hotels
by A verified traveler
Disappointed in my favorite hotel
Posted 16 Dec 2023 on HotelsThis is my favorite hotel when I’m in NWA, so to give it less than perfect is tough. Unfortunately, there were some hiccups this time.
TV not working and when I reported it, I basically got a shrug…like oh well! No offer to change rooms or anything.
There were lightbulbs out in bedside lights.
Barking dogs and screaming kids after midnight.
Maybe things will improve.
by A verified traveler
Posted 30 Nov 2023
Nice big rooms.
