Ratings based on 292 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
We greatly enjoyed the Grand Victorian. The staff were very helpful, and the manager was very informative. We highly recommend the property to our friends and family.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 13 Apr 2024
The staff could not have been more accommodating, helped me select the right room and were exceptionally helpful about parking and local information. Allison was particularly helpful.
Comment from Hotel Management
14 Apr 2024 by Allison Shrum , Hotel Management
Thank you again for choosing the ICONA Grand Victorian Hotel. It is our mission to serve each and every one of our guests(s) ...including the young ones! It was truly a pleasure. Please contact the hotel directly when you plan to return.
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 25 Oct 2023
This hotel is quaint , ocean front and in a beautiful location , our room #16 was sub par . The bathroom was ridiculously small (which would explain why there was no picture when booking ) the shower tile was a disgrace. I am 5 4"and 130 lb and could barley move in the shower. The was water supply was abysmal and was barely tepid after running for several minutes. The heat did not work and we were freezing all night, the sheets were scratchy and I had a rash on my body for days. We left early in the morning cold and unable to shower .
The guy in the front desk was pleasant & helpful .
We wont be back !
by A verified traveler
Posted 26 Sep 2023
by A verified traveler
Posted 20 Sep 2023
Very quaint Victorian style. Beautiful beach view.
by A verified traveler
Posted 15 Sep 2023
by A verified traveler
Concrete Beds
Posted 12 Sep 2023 on HotelsFrom the outside it is a lovely looking beach front Hotel at the Jersey Shore. Unfortunately, we were told that there is no parking on the property unless you are in a suite. You have to park across the street due to Spring Lake laws that don't allow overnight parking on the inside streets. We had to park 2 blocks from the hotel. It's not so much about the walk back but none of the suite parking spots were in use while we were there. It would have been nice of the staff to allow us to use them for our one-night stay.
The Rooms are clean and pleasant, but the beds are extremely hard. Not firm but hard like a concrete walkway. We don't get away too often and it would have been nice to have a comfortable bed to sleep in. I would not recommend this Hotel to my friends or family.
