Ratings based on 502 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bellevue
Posted 31 May 2024
Not enough boat/trailer parking.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
Hotel is right on the ATV trail so it was a perfect location for our ride.
by A verified traveler from Edina
Posted 19 May 2024
This place is not for the elderly or handicap. There is NO elevator. There is no grab bars in the bath room, so it's very hazardous getting into/out of the bath tub.
Otherwise, the facitly is clean, breakfast was great.
by A verified traveler
Posted 18 May 2024
Great location close to town and beautiful spot by the river. Nice pool and hot tub but so much chlorine it made my eyes burn while watching my daughter swim. Great breakfast and coffee, although it would be nice to have a healthier cereal choice like Raisin Bran or cheerios. Staff all very friendly and helpful.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
16 May 2024 by L Olson , Hotel Management
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
16 May 2024 by L Olson , Hotel Management
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace
by A verified traveler
Posted 28 Apr 2024
The pool area deck and view of the river and location to trail.
Comment from Hotel Management
16 May 2024 by L Olson , Hotel Management
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed our deck area, the view of the Yellow River, and the location of our ATV trail.Your feedback is greatly appreciated, and we are pleased to know that these aspects of your stay contributed to a positive experience. We strive to provide amenities and experiences that enhance our guests' enjoyment and comfort, and we are thrilled that you found these particular features enjoyable.We look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more memorable, please do not hesitate to let us know.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace
by A verified traveler
Posted 21 Apr 2024
It was amazing
by A verified traveler
Posted 19 Mar 2024
The staff is so nice and friendly!
Comment from Hotel Management
16 May 2024 by L Olson , Hotel Management
Thank you for taking the time to share your feedback about your recent stay with us. I'm thrilled to hear that our staff provided you with exceptional customer service. Delivering excellent service is a top priority for us, and it's always gratifying to receive positive feedback from our valued guests like you.We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We look forward to seeing you again soon!Warm regards
