Ratings based on 68 Verified Reviews

4.2 out of 5
88% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Saeki

Posted 20 Feb 2024
Comment from Hotel Management
21 Feb 2024 by Carlito, Hotel Management
Grazie per la sua gratificazione
5 out of 5
by A verified traveler

Posted 5 Sep 2023 on Orbitz
Comment from Hotel Management
27 Feb 2024 by Carlito, Hotel Management
Grazie per il Suo gradimento
5 out of 5
by A verified traveler

Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by Carlito, Hotel Management
Grazie per aver apprezzato il nostro hotel, La aspettiamo ancora
4 out of 5
by A verified traveler

Posted 18 Jan 2023 on Orbitz
This a pleasant hotel in a fantastic location in Spoleto. The staff was very friendly and helpful. The breakfast made for a good start to the day.
Comment from Hotel Management
18 Jan 2023 by Carlito, Hotel Management
Grazie per aver condiviso il Suo gradimento
4 out of 5
by A verified traveler

Mixed bag

Posted 1 Dec 2022 on Hotels
Central location. Free parking nearby - hotel provided a card to display as the parking is restricted. Breakfast consist of a single croissant, jam, plain yoghurt and coffee. Rooms are outdated and bathroom is small.
Comment from Hotel Management
3 Dec 2022 by Carlito, Hotel Management
Siamo spiacenti per non averLa soddifatta al 100% ma La ringraziamo per il gradimento espresso
3 out of 5
by A verified traveler

Posted 11 Oct 2022
Positives: excellent location, good restaurant, nice bed. Negatives: poor internet - needs an amplifier - tiny shower, place needs a good cleaning and update.
Comment from Hotel Management
11 Oct 2022 by Carlito, Hotel Management
Siamo spiacenti per la connessione internet non adeguata dovuta ad una carenza, nei giorni scorsi, del nostro gestore telefonico
5 out of 5
by A verified traveler

Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
11 Sep 2022 by Carlito, Hotel Management
Grazie da noi tutti per aver manifestato pubblicamente il Suo apprezzamento
5 out of 5
by A verified traveler

Posted 1 May 2022
The Panciolle hotel and restaurant is a very nice site. Very close to the Duomo and Rocca with a beautiful terrace with a spectacular view on the entire Spoletum valley. At the restaurant you find the real umbrian cooking, so delicious! Familiar management but the service offered is excellent and complete. Absolutely competitive the price!
Comment from Hotel Management
3 May 2022 by carlito, Hotel Management
La ringraziamo per aver reso pubblico il suo gradimento
2 out of 5
by A verified traveler

Posted 24 Mar 2022
The property needs refurbishment. In the bathroom the shower was next to the toilet - no separation. The water spreads across the floor. Both the bed and pillows were rock hard. The 'breakfast' was not worth going down to eat. I bought fresh croissants in the supermarket. The property is easy to find and convenient for local places of interest. The manager is pleasant.
Comment from Hotel Management
24 Mar 2022 by Carlito, Hotel Management
Buonasera, la ringrazio per aver lasciato un suo giudizio sul quale siamo pienamente d'accordo sulla necessità di una ristrutturazione dei servizi di tutte le camere ma i recenti eventi pandemici ce lo hanno impedito. Le colazione è quella che si trova normalmente in un hotel a 2 stelle (compresa nel prezzo) italiano dove si offre caffè espresso quanti ne vuole, cappuccino con ogni tipo di latte, cornetti (a me molto graditi) fette biscottate , yogurt, marmellatine, cereali e quant'altro si possa richiedere. grazie per il "Simpatico" ma uscire dall'hotel ed avere a potata di mano tutti i monumenti di Spoleto l'ha gradito? Alla prossima
5 out of 5
by A verified traveler

Posted 6 Sep 2019 on Travelocity
Comment from Hotel Management
13 Sep 2019 by Carlito, Hotel Management
Grazie per aver gradito particolarmente il nostro hotel