Ratings based on 822 Verified Reviews

3.9 out of 5
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 14 May 2024
While the staff was excellent, the facility is on need of repairs and remodel.
2 out of 5
by A verified traveler

Posted 12 May 2024
On a busy
5 out of 5
by A verified traveler

Posted 10 May 2024
Check-in was easy, great staff. Our room was clean and comfortable. Our bathroom was needing maintenance though, but it was clean. It just had signs of wear, it was not dirty. We would stay again.
3 out of 5
by A verified traveler

Posted 8 May 2024
Personally wouldn’t stay here again
Comment from Hotel Management
8 May 2024 by Management, Hotel Management
We're sorry to hear that we didn't meet your expectations during your stay. Your feedback is valuable to us, and we'll strive to make improvements to better accommodate our guests' needs in the future.
5 out of 5
by A verified traveler

Posted 4 May 2024
I have stayed here several times and each time the staff has been very responsive and helpful. The room was clean and comfortable with full amenities.
Comment from Hotel Management
8 May 2024 by Management, Hotel Management
Thank you for being a valued repeat guest and for your kind words about our responsive staff and comfortable accommodations. We look forward to welcoming you back for another pleasant stay in the future.
4 out of 5
by A verified traveler

Posted 3 May 2024
It is loud if your room faces the street. I would stay again but would request the opposite side. I had trouble sleeping.
Comment from Hotel Management
8 May 2024 by Management, Hotel Management
We apologize for the inconvenience caused by street noise during your stay. Your feedback is noted, and we'll do our best to accommodate your room preferences for a quieter experience on your next visit.
5 out of 5
by A verified traveler

Posted 3 May 2024
Great polite staff. Nicely renovated
Comment from Hotel Management
8 May 2024 by Management, Hotel Management
We're thrilled to hear you appreciated our polite staff and the renovations. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon.
5 out of 5
by A verified traveler

Posted 1 May 2024
Staff very friendly and room is a typical motel room . Disappointed the pool and exercise room still closed ( has been for many months) should probably not advertise that these are amenities on web site if they are closed . Did appreciate the friendliness of the staff however …. Sure makes things pleasant !
Comment from Hotel Management
8 May 2024 by Management, Hotel Management
Thank you for acknowledging our friendly staff and sharing your feedback. We apologize for the inconvenience regarding the pool and exercise room closures, and we'll update our website accordingly. We're glad our team could contribute to a pleasant experience, and we'll strive to make improvements where possible.
3 out of 5
by A verified traveler

Posted 29 Apr 2024
I just thought it needed to be cleaned up. We didn’t get any room service as far as fresh towels that the carpet in the entryway needed to be cleaned.
Comment from Hotel Management
8 May 2024 by Management, Hotel Management
Dear Bonnie,We do offer housekeeping service by request only. We apologize for any oversights regarding room service and maintenance, and we'll promptly address these issues to ensure a more pleasant and hygienic experience for our guests in the future.
2 out of 5
by A verified traveler

Posted 27 Apr 2024
No chair in room to sit down . Cracked tile on walls in bathroom. To warm. Not happy
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
We apologize for the inconvenience regarding the lack of a chair in your room and the condition of the bathroom tiles. Your feedback is valuable, and we'll address these issues promptly to ensure a more comfortable stay for our guests in the future.