Ratings based on 704 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ruther Glen
Posted 13 Jun 2024
Great spot for quick stay. Staff always friendly when greeting you.
by A verified traveler
Posted 20 May 2024
A review for this property, do you mean the outside or inside? Or should I do a review about my time at this hotel?
Comment from Hotel Management
23 May 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 13 May 2024
Pretty clean
Staff nice
Bed was comfortable
Price was excellent
Comment from Hotel Management
13 May 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Our goal is to providing the most enjoyable experience to our guests.We hope to see you again soon.
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 3 May 2024
Staff was friendly and accommodating.
The sheets had some blood on them and my room did not smell fresh. The only other room available was on the 1st floor. I didn’t want to be on the 1st floor.
by A verified traveler
Posted 2 May 2024
Very nice & very clean
Comment from Hotel Management
13 May 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Our goal is to providing the most enjoyable experience to our guests.We hope to see you again soon.
by A verified traveler
Posted 1 May 2024
This property was very dirty. I was traveling with my disabled parent. I had three different rooms all nasty. I finally had to use my Clorox wipes to clean the tub which had a ring in the bathtub. The floor was cleaned by me using Clorox wipes. The mirror had toothpaste spots from someone brushing their teeth. Management apologized the next morning and gave me a partial credit but didn’t give me credit for the other room. I will never stay here again
Comment from Hotel Management
16 May 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
13 May 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Our goal is to providing the most enjoyable experience to our guests.We hope to see you again soon.
by A verified traveler
Posted 25 Apr 2024
acceptable...barely
Comment from Hotel Management
16 May 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 13 Apr 2024
Location was convenient and bed was comfortable, but sheets were stained and room was dirty. Fridge was nice and roomy but shelving was dry rotted and it leaked. The fan in the bathroom was extra loud and always came on when you turned on the light. Would not stay there again.
Comment from Hotel Management
14 Apr 2024 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay at our hotel.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.
