Ratings based on 344 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Rania Belhaloumi, Sales & Marketing Coordinator, Hotel Management
Hello Madam/Sir,Thank you for this rating!We look forward to welcoming you again.Best regards,
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Rania Belhaloumi, Sales & Marketing Coordinator, Hotel Management
Bonjour Lonela, Nous sommes surpris de lire la note que vous avez choisi pour notre établissement.N'hésitez-pas à nous contacter par mail afin de nous donner un retour.Bien à vous,
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by Andrea, Marketing Coordinator of Silva Hotel, Hotel Management
Dear Beata, Thank you for your feedback. We are very sorry that your stay in our hotel did not go as well as you expected. We apologise for any inconvenience you may have experienced. Please do not hesitate to contact us to tell us more about your experience. Your feedback is important to us as it enables us to continue to improve our services and the comfort of our guests. Best regards, Andrea, Marketing Coordinator of Silva Hotel Spa-Balmoral.
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Andrea, Marketing Coordinator of Silva Hotel, Hotel Management
Dear Gino, Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back to Silva Hotel.Best regards,
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by Andrea, Marketing Coordinator of Silva Hotel, Hotel Management
Dear Calum, Thank you for your feedback. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back to Silva Hotel. Best regards,
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by Andrea, Marketing Coordinator of Silva Hotel, Hotel Management
Chère Linda, Nous vous remercions de votre retour. Nous espérons que vous ayez passé un agréable séjour. En espérant pouvoir vous accueillir à nouveau au sein du Silva Hotel. Cordialement,
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
14 Sep 2023 by Andrea, Marketing Coordinator, Hotel Management
Dear François, Thank you for your kind feedback. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back to Silva Hotel Spa-Balmoral. Best regards,
by A verified traveler
Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
27 Jun 2023 by Andrea, Marketing Coordinator du Silva Hotel, Hotel Management
Cher Thomas, Nous regrettons cette note négative et le fait que votre séjour au sein de notre établissement se soit mal déroulé.Pouvons-nous vous demander de nous envoyer un mail à notre adresse mail info@silvahotel.be pour nous faire part des problèmes auxquels vous avez face.Cordialement.
by A verified traveler
Posted 8 Jun 2023 on Hotels
Comment from Hotel Management
27 Jun 2023 by Andrea, Marketing Coordinator du Silva Hotel Spa-B, Hotel Management
Cher François, Nous vous remercions du retour concernant votre séjour au sein de notre établissement. Nous sommes ravis que votre expérience se soit bien déroulée. Nous espérons pouvoir vous accueillir à nouveau.Cordialement.
by A verified traveler
Nice hotel
Posted 8 May 2023 on HotelsLovely hotel. Convienient parking. Long walk from centre. Breakfast was ok. Staff not so friendly. Lovely room.
Comment from Hotel Management
16 May 2023 by Andrea - Marketing Coordinator, Hotel Management
Dear Mr, Thank you for your comment.We are delighted that your stay in our hotel went well.We look forward to welcoming you again in the future.See you soon. Sincerely yours,
