Ratings based on 527 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 29 May 2024
Disappointed
by A verified traveler
Posted 27 May 2024
I enjoyed my stay
by A verified traveler
Posted 26 May 2024
Breakfast is phenomenal, with so many choices!
by A verified traveler from Pleasanton
Posted 21 May 2024
Well kept hotel with an indoor pool and hot tub. Terrace where you can eat breakfast outside and get your morning sun. The staff was helpful when I left something of value behind. They retrieved it from the room immediately. Great breakfast with gluten free muffins and great coffee.
Rooms need better lighting in the bathroom. Difficult to put makeup on in the light provided. Every hotel fails on this point. They don't consider women in the design.
If housekeeping isn't going to come in every day they need to leave enough makeup remover wipes to cover the whole stay.
I don't like the no housekeeping approach.
by A verified traveler
Posted 19 May 2024
Room was nice, easy check in and out. Free breakfast wasn’t great but still better than nothing.
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 21 Apr 2024
The hotel itself was fine. The lobby and breakfast area was clean and comfortable. The pool was stifling hot and humid though. Breakfast was good and a lot of healthy choices compared to other places we stayed. Our room was a standard king and again, compared to other places we’ve stayed, it was small and compact but it was clean. Our room heater was very, very noisy! The daytime staff were friendly but the nighttime staff person was not very friendly. She was efficient and kept things running smoothly, but it would have been nice to feel welcomed and be greeted with a smile and a hello. Despite the issues listed, we’d probably stay there again if the price was good.
Comment from Hotel Management
23 Apr 2024 by Gloria, Hotel Management
Dear Christine,Thank you for the feedback.Our apologies for the inconvenience you encounter as our team is trained to provide great service for our guest. However I see we fell short of your-our expectations. Please note our team will be spoken with Thank you
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
23 Apr 2024 by g, Hotel Management
Dear Value Guest,Thank you for the feedback.
