Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 12 Jun 2024
Excellent
Comment from Hotel Management
12 Jun 2024 by El Rey Court , Hotel Management
Hi Maria, thank you for your review! We are delighted to hear you had an excellent time during your stay. We hope to see you again soon!
by A verified traveler from New britain
Posted 5 Jun 2024
Comment from Hotel Management
12 Jun 2024 by El Rey Court , Hotel Management
Hello John, thank you for staying with us! We hope to see you again soon.
by A verified traveler
Posted 3 Jun 2024
This place was super cute and fun to stay at! Very esthetically pleasing. Hip and cool. The bar, pool, and hot tub are nice amenities. Shower/bathroom is a bit weak. I couldn't imagine washing my hair with the height of the shower head or water pressure. Overall really enjoyed the stay and would stay here again.
Comment from Hotel Management
12 Jun 2024 by El Rey Court , Hotel Management
Hi Elisabeth, thank you so much for your review! We are so thrilled to hear you had a great stay with us and enjoyed our pool/hot tub and bar La Reina! However, we would like to apologize for the issues with your shower and the water pressure. We have identified the room you stayed in and passed it along to our maintenance team to address as soon as possible. Thank you again and we hope to host you again for another wonderful time!
by A verified traveler from sunny isles
Posted 2 Jun 2024
We’d stay again there, having in mind you need a car or an Uber to enjoy the best of Santa Fe
Comment from Hotel Management
4 Jun 2024 by El Rey Court, Hotel Management
Hi Marcelo, thank you for your review! We are so happy to hear you enjoyed your stay with us and would come back again-there's no better compliment than a returning guest! We hope to see you again soon for another great time. Warm regards, El Rey Team
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by El Rey Court, Hotel Management
Hi Amy, we are disappointed to see you did not enjoy your stay with us and apologize for any shortcomings you may have experienced. Please do not hesitate to reach out to our team directly at anytime should you like to share specific details. Thank you for staying with us while in Santa Fe, we appreciate your business. Best regards,El Rey Team
by A verified traveler
Posted 31 May 2024
Needs a little care e.g. touch up painting. Serve breakfast again. Put a clock in rooms. Fix sauna and pool. They’re expected amenities.
Comment from Hotel Management
4 Jun 2024 by El Rey Court, Hotel Management
Hi Thomas, thank you for your review. We sincerely appreciate your honest feedback regarding your stay with us as it allows us to continuously improve our offerings and service. Our breakfast hours are 8-11am from Wednesday-Sunday. Our sauna is undergoing renovations and our pool is open for the season until mid-October. Thank you again for your review and for staying with us while in Santa Fe. Best regards, El Rey Team
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by El Rey Court , Hotel Management
Thank you Patricia! We are so glad to see your stay earned us a five star rating. We hope to see you again soon for another great time!
by A verified traveler
Posted 29 May 2024
Cute space
Comment from Hotel Management
30 May 2024 by El Rey Court , Hotel Management
Hi Eden, thank you for your review! We think El Rey is a cute space too and we are so glad to hear you agree! Please join us again soon for another 5/5 stay!
by A verified traveler from Ardmore
Posted 29 May 2024
Great place to stay, classic charm with modern amenities.
Comment from Hotel Management
30 May 2024 by El Rey Court , Hotel Management
Hi David, thank you for your review! We are so glad to hear you found El Rey charming and a great place to stay! We hope to see you again soon for another amazing time.
