Ratings based on 963 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Amazing service
by A verified traveler
Posted 17 Jun 2024
Clean and everyone very nice!
by A verified traveler
Posted 17 Jun 2024
Registration person was very rude and dismissive, I stay here all the time and this was a first
Comment from Hotel Management
17 Jun 2024 by GM, Hotel Management
Dear KARONI, I appreciate your feedback regarding the staff. Please accept my sincere apology that you felt you were not treated in a friendly and welcoming manner. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Thank you for your continued patronage and we look forward to exceeding your expectations on your return visit. Sincerely, Lance Misner, GM
by A verified traveler from Apex
Posted 15 Jun 2024
Beautiful hotel
Comment from Hotel Management
15 Jun 2024 by GM, Hotel Management
Dear Kim, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lance Misner, GM
by A verified traveler
Posted 14 Jun 2024
10 out of 10, I would definitely stay again
Comment from Hotel Management
14 Jun 2024 by Nick, Hotel Management
Thank you for the great review!
by A verified traveler
Posted 14 Jun 2024
by A verified traveler from new orleans
Posted 13 Jun 2024
The clean staff almost burst into my room before 9AM. Thank goodness I had the deadbolt on. Scare the crap out of me. They offer to let me park my own car in valet and pay for the privilege.
Comment from Hotel Management
13 Jun 2024 by GM, Hotel Management
Dear Rebecca, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Lance Misner, GM
by A verified traveler
Posted 9 Jun 2024
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Comment from Hotel Management
10 Jun 2024 by GM, Hotel Management
Dear Janet, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Lance Misner, GM
by A verified traveler
Posted 9 Jun 2024
Beautiful facility. Friendly staff.
Comment from Hotel Management
10 Jun 2024 by GM, Hotel Management
Dear Shawna, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Lance Misner, GM
by A verified traveler
Posted 9 Jun 2024
The property is dated however charging as if newly renovated.
Comment from Hotel Management
10 Jun 2024 by GM , Hotel Management
Dear LaKeitha, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Lance Misner, GM
