Ratings based on 423 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Would definitely start there again
Comment from Hotel Management
2 Jun 2024 by Byron Smith, Hotel Management
Hi Larry,Thank you for your 5 out of 5 review! We do appreciate you! Please come back soon! Thank you
by A verified traveler
Posted 28 May 2024
Great location !
Comment from Hotel Management
28 May 2024 by Byron Smith, Hotel Management
Hi Lorene, Thank you for your great review! 4 out of 5! Please come back soon and visit us again!
by A verified traveler
Posted 27 May 2024
Love the staff and the quiet, comfortable rooms.
Comment from Hotel Management
27 May 2024 by Byron Smith, Hotel Management
Hi Joline, Thank you so much for your great review! 5 out of 5! Please come back soon.
by A verified traveler
Posted 27 May 2024
Rooms were not ready at check in, waited additional 2 hrs. Valet doesn’t start until 7am so be prepared if you are there for work and have early morning.
Comment from Hotel Management
27 May 2024 by Byron Smith, Hotel Management
Hi Kaylah, We do apologize for the inconveniences you experienced during your stay. Let me assure you that this is not the norm here at Hotel Grand Stark. We do appreciate your patience while waiting for your room and your vehicle being retrieved. Thank you for your 4 out of 5! Please come back soon!
by A verified traveler
Posted 23 May 2024
I loved our stay but we paid for a King size room and were given a Queen.
Comment from Hotel Management
24 May 2024 by Byron Smith, Hotel Management
Hi Cori, Thank you for your feedback. We are happy to hear you enjoyed your stay! We apologize for any inconvenience you experienced. Please come back soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Byron Smith, Hotel Management
Hi Robin, Thank you so much for your great review! We do appreciate you! Please come back soon.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
29 May 2024 by Hotel GS Staff, Hotel Management
Thank you for your review!
by A verified traveler
Posted 6 May 2024
hotel was nice
Comment from Hotel Management
7 May 2024 by Byron Smith, Hotel Management
Hi Alexis, Thank you so much for your great review. We do appreciate you! Please come back soon.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Byron Smith, Hotel Management
Hi David, Thank you so much for your great review! We do appreciate you! Please come back soon!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Byron Smith, Hotel Management
Hi Kelsey, Thank you so much for your review. Please come back soon!
