Ratings based on 1,397 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
Everything was excellent
by A verified traveler
Posted 20 Jun 2024
Great all around! Thank you!
Comment from Hotel Management
20 Jun 2024 by Malcolm S., Hotel Management
Thank you so much for your wonderful review and for choosing to stay with us! We are thrilled to hear that you had a great experience during your time here. Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service. Should your travels bring you back, we look forward to welcoming you again for another fantastic stay.
by A verified traveler
Posted 20 Jun 2024
Everything was wonderful. One single issue was that there were no staff watching or near the pool. There was an occupancy limit that was clearly being reached, and surpassed.
Otherwise, wonderful!!
Comment from Hotel Management
20 Jun 2024 by Malcolm S., Hotel Management
Hello Shae,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall, you had a wonderful experience during your recent visit. Your comments regarding the pool area are duly noted, and we apologize for any inconvenience this may have caused. Ensuring the safety and comfort of our guests is our top priority, and we appreciate your observations regarding the occupancy limit. Rest assured, we will address this concern promptly to enhance our guests' experience. We truly value your feedback as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back for another fantastic stay in the near future.
by A verified traveler
Posted 20 Jun 2024
Very friendly, helpful
by A verified traveler
Posted 20 Jun 2024
There were bumps along the way while we stayed.
Comment from Hotel Management
20 Jun 2024 by Malcolm S., Hotel Management
Hello Kayla,Thank you for sharing your feedback with us. We sincerely apologize for any inconveniences you experienced during your stay. Your comments are valuable to us as they help us identify areas where we can improve. We would appreciate it if you could provide more details about the issues you encountered so that we can address them promptly and ensure a better experience for our future guests.
by A verified traveler
Posted 19 Jun 2024
There good dinning options right in the hotel.
The hot tub could have used a cleaning, but that could have been due to the water restrictions in Calgary AB
Comment from Hotel Management
20 Jun 2024 by Malcolm S., Hotel Management
Hello Leona,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear you enjoyed the dining options available at our hotel. Your satisfaction is important to us, and we appreciate your understanding regarding the hot tub. We strive to maintain high standards of cleanliness, and we apologize for any inconvenience caused.
by A verified traveler from Lethbridge
Posted 18 Jun 2024
Nice hotel close to south central hospital, reasonable.
Comment from Hotel Management
20 Jun 2024 by Malcolm S., Hotel Management
Hello Donna, Thank you for your wonderful review and for choosing to stay with us. We're delighted to hear that you found our hotel to be convenient and enjoyable during your visit. We appreciate your positive feedback regarding our proximity to South Central Hospital and our reasonable rates. We look forward to welcoming you back on your next visit to Calgary
by A verified traveler
Posted 18 Jun 2024
Was in and out quick
by A verified traveler
Posted 18 Jun 2024
Excellent place to stay has a waterpark for kids it is attached to the casino and has a wonderful dining option.
Comment from Hotel Management
20 Jun 2024 by Malcolm S., Hotel Management
Hello Christopher,Thank you for your excellent review! We're thrilled to hear that you had a fantastic stay with us and enjoyed our waterpark, casino, and dining options. We strive to provide a memorable experience for all our guests, and we're delighted that you had such a positive experience.
by A verified traveler
Posted 17 Jun 2024
