Ratings based on 957 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 9 May 2024
Very dark room for sleeping in with late check out, comfortable bed and lovely accommodating young staff.
by A verified traveler
Posted 7 May 2024
The bedroom was average but super quiet which I really appreciated. The location is excellent and the reason I chose to stay a week at this hotel. It is accessible to Southbank, the CBD and all forms of transportation. The breakfast buffet was one of the best I have had. Overall I would recommend this hotel.
by A verified traveler
Posted 1 May 2024
Near where the action is
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 19 Apr 2024
Great location. I stayed 10 days. Ongoing problems with tv casting and one of two lifts not functioning causing major holdups. Front desk staff ok. Housekeeping very helpful
by A verified traveler
Posted 14 Apr 2024
Check out was terrible. Although no one else was there and parking had to be validated anyway, I was asked to use the self checkout and then go to the counter and validate the parking????? Why not check me out and validate my parking. You wasted my time!!!!
by A verified traveler
Posted 7 Apr 2024
Rooms were very nice but were stocked poorly. Empty tissue box, 2 coffee and 2 tea sachets etc...
Staff were not very welcoming and appeared unhappy.
by A verified traveler from Hillman
Posted 6 Apr 2024
The location is fantastic - very central to everything so conveniently able to access dining, shopping and activities. The hotel staff was friendly, especially on the front desk however the housekeeping was disappointing. Our tea and coffee was never refilled, floors werent vacuumed or mopped and we had to ask for bins to be emptied.
by A verified traveler
Posted 30 Mar 2024
Clean and comfortable accommodation in the Melbourne city. Walking distance to the CBD and public transport all close by.
