Ratings based on 205 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
polite staff. lovely food .nice well kept ground with walks dog
Comment from Hotel Management
9 May 2024 by The Mansion Team, Hotel Management
Morning FrankThank you for the lovely feedback we are pleased you enjoyed your stay with us and hope to see you again in the future.
by A verified traveler from San Francisco
Posted 5 May 2024
by A verified traveler
Lovely hotel but apartment needs some upkeep.
Posted 10 Mar 2024 on HotelsThe Mansion looks very impressive and lovely grounds.
The staff were attentive.
We stayed in a self catering apartment. The apartment was large and the bedroom was large and comfortable. However the living room requires some care and attention. The heater had paint coming off and the paint flakes were over the floor. Sadly not a great first impression. The heating was not on when we arrived in the apartment which was not great as the room was very cold.
The food was delicious and a reasonable price.
I would love you stay at the mansion again however I would book a room in the main building.
Comment from Hotel Management
10 Mar 2024 by The Mansion Team, Hotel Management
Good Evening Susan, Thank you so much for taking the time to leave us some comments of your stay with us. We appreciate the kind comments on the staff. We take on board your comments regarding the room and we will endeavor to resolve this issue. We hope to welcome you back to The Mansion in the near future.
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
10 Mar 2024 by The Mansion Team, Hotel Management
Good Evening, Thank you for leaving us some lovely feedback of your stay! We hope to welcome you back in the near future!
by A verified traveler
Posted 11 Feb 2024 on Hotels
Reception team at check in were extremely helpful. The room was very big, lovely views of the grounds and most importantly was clean.
Bar team were quick, friendly and efficient.
Check out was easy and hassle free.
We walked around some of the grounds in the morning which were beautiful.
Comment from Hotel Management
10 Mar 2024 by The Mansion Team, Hotel Management
Good Evening, Thank you so much for taking the time to leave us some comments of your stay. We are so pleased to hear that you had a lovely stay and we will be sure to pass over your kind comments to the team. We hope to see you again soon!
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by The Mansion Team, Hotel Management
Good Evening, Thank you so much for taking the time to leave us such a wonderful review! We do hope to see you again soon.
by A verified traveler
Highly recommend
Posted 31 Jan 2024 on HotelsBooked the one bedroom apartment
Clean , good equipped kitchen, bath which is always bonus to me I hate showers
Apartment ideal for me
Only down point but personal preference could have done with a heavier duvet
Highly recommend this hotel
Comment from Hotel Management
2 Feb 2024 by Anna, Hotel Management
Morning Gail.We are pleased to hear you had an enjoyable stay with us and look forward to seeing you again in the not too distant future hopefully. We are undergoing refurbishment so we shall forward your comments to the management team. All feedback is greatly appreciated.
by A verified traveler
Lovely place to stay.
Posted 14 Jan 2024 on HotelsAmazing and lovely place to stay.
Bar staff seemed absent. And got bored waiting for someone to man the bar. Friendly reception and night time security staff. And overall feel good factor and enjoyable stay. Lovely bedroom. Dull bathroom with unpleasant smell.
Comment from Hotel Management
10 Mar 2024 by The Mansion Team, Hotel Management
Good Evening, Thank you for taking the time to leave us some feedback and comments of your stay. We are so pleased to hear that you had an enjoyable stay and that the staff were helpful. We will pass over your comments regarding the bar to our restaurant team. We do hope to see you again soon!
by A verified traveler
Posted 22 Dec 2023
We thoroughly enjoyed our stay. Our relatives live locally, so we will definitely come and stay again. Very friendly, helpful staff. My only slight ‘critisisiam’ if any, would be, the slightly scruffy table and chairs in the room. Thank you and happy Christmas
by A verified traveler
Posted 6 Dec 2023 on Hotels
