Ratings based on 190 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
This time, I returned back to Southampton as a guest this time since I moved out. It’s the only place for sure I’d stay to reminisce about all the good memories and experiences. I recommend Bartley Lodge wholeheartedly! Many thanks and see you again!
by A verified traveler
Posted 30 May 2024
I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold
by A verified traveler
Posted 19 May 2024
This hotel has a beautiful location . The room was lovely and very clean. Staff were fabulous in particular the receptionist. The only down fall was the waiting time for food in the restaurant, the food itself was lovely . Would also be nice if there was a separate dining area for families , as felt a little under pressure when dining with kids
by A verified traveler from Lakefield
Posted 5 May 2024
Amazing country estate. Absolutely beautiful. Front desk staff were helping elsewhere when we arrived so little delay checking in and out. Otherwise unbelievable stay.
by A verified traveler
Posted 17 Apr 2024
Lovely property, very friendly staff and great restaurant
by A verified traveler
Posted 12 Apr 2024
Our stay was absolutely wonderful, the location was perfect, the service was amazing and staff were very friendly and we will definitely be returning in the near future. thank you to everybody who made our stay welcoming and comfortable :)
by A verified traveler
Posted 4 Apr 2024
Stayed for one night… good value. Rooms a little dated but fine and comfy.
by A verified traveler
Beautiful building with excellent food
Posted 4 Mar 2024 on HotelsBeautiful place with excellent rooms.
Food of very high quality though menu a little limited.
by A verified traveler
Ok, but not what it proports to be
Posted 25 Feb 2024 on HotelsHotel is nice but it’s trying a bit hard to be something it isn’t. lots of lovely seating areas but nowhere in the morning to get a coffee outside of the breakfast room.
food was average. you can’t just turn up for breakfast, you must book a slit. fine, but when you turn up at that time they still aren’t ready and tables/food were scarce.
Not a terrible hotel, but certainly shouldn’t be £150+ a night out of season
by A verified traveler
Posted 19 Feb 2024
