Ratings based on 35 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2023 on Wotif
Awesome located Holiday Park, Adjacent to the Ocean.
All facilities were really good.
Comment from Hotel Management
19 Nov 2023 by Nicole, Hotel Management
Hi Wayne, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, Nicole
by A verified traveler
Posted 30 Aug 2023 on Wotif
This property is in a great location, but unfortunately the standard cabins should not be allowed to be booked for stays! They are absolutely disgusting and should be knocked down. The smell in the bathroom was horrible, there was something gooey on the floor under the bed, the blinds on the doorway are torn and broken and don’t close properly, and they don’t leave any soaps, shampoo and conditioners for guests! I have never stayed in any accommodation so bad
by A verified traveler from Redcliffe
Posted 29 Aug 2023
Waterfront location, close to local dinings options (though many closed Sun/Mon). The cabins were clean but aging and there were noticeable quick repairs completed resulting in an unclean look.
Comment from Hotel Management
29 Aug 2023 by Nicole, Hotel Management
Hi Nicole, thank you for your great review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels, Nicole
by A verified traveler
Posted 6 Jul 2023
The cabin itself could do with some updating. Cooking facilities were very old. The actual park was well maintained.
Comment from Hotel Management
7 Jul 2023 by Nicole, Hotel Management
Hi Peter, thank you for your review. We're happy you enjoyed your stay, and do understand that our cabins need updating which is part of future works. We hope to welcome you again soon. Happy travels, Nicole
by A verified traveler
Posted 3 Jul 2023 on Wotif
Such a beautiful spot, was a great stay. Too short a stay.
Comment from Hotel Management
7 Jul 2023 by Nicole, Hotel Management
Thanks James for your great review, we are so glad you enjoyed your stay, hopefully next time you can stay longer!Safe Travels, Nicole
by A verified traveler
Posted 30 Jun 2023 on Wotif
Cabins need to be updated. They still had taps from the seventies , rusted stoves ,all so old.
Comment from Hotel Management
7 Jul 2023 by Nicole, Hotel Management
Hi Stanley, thank you for your review. Our cabins are due to be updated in the future as part of capital works by Kempsey Council. We do hope to see you again in the future.Safe Travels, Nicole
by A verified traveler
Posted 12 Jun 2023 on Wotif
Cabin #1 - this cabin is long past it’s used by date. The outside pergola covering is unsafe and ready to fall at any time, the concrete outside the front door is uneven due to tree roots - again a trip hazard and unsafe. The whole cabin is on a tilt (I guess due to age and those pesky tree roots) and the slightest movement causes the entire cabin to shake. Do yourself a favour and stay away!!
by A verified traveler
Crap unit, Nice park
Posted 3 Apr 2023 on HotelsI stayed in cabin 1 for 6 nights. The cabin was clean, and the bed was comfortable. The cabin has a bad lean/ twist due the roots of the pine tree next to it. It was hard to walk around the cabin because of the slope and I felt I was about to roll out of bed. The cabin is very old and should be replaced. The awning covering the outside area is full of dry rot and looks like it might fall down. The doors didn't close properly due to the lean. The park is in a great location, close to beach and town centre. If you want to stay here avoid unit 1.
Comment from Hotel Management
4 Apr 2023 by Nicole, Hotel Management
Hi Robert, thank you for taking the time to leave us a review. We're disappointed to hear that your stay with us didn't meet your expectations, as our ultimate goal is to ensure all our guests have a memorable stay. We apologise that you weren't satisfied with the cabin. Some of our 1 bedroom studio cabins are being replaced in the near future as a part of capital works, so we do hope to see you again. Safe Travels, Nicole
by A verified traveler
A great spot!
Posted 21 Oct 2022 on HotelsHappy with stay. Park is well located, close to shops and beach. Cabin was comfortable and had everything we needed. Staff were friendly and helpful
Comment from Hotel Management
25 Oct 2022 by Nicole, Hotel Management
Hi Carolyn, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, Nicole
by A verified traveler
Posted 15 Sep 2022 on Wotif
Great location, needs a little work on the cabin we stayed in
