Ratings based on 749 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
It is always comfortable to stay in any of Four Points hotel worldwide
by A verified traveler
Posted 28 May 2024
The property is close to the Delhi airport and yet very quiet. Given the heavy traffic in Delhi, you want to be close to the airport. The staff is very supportive. It has become my go-to hotel for when my travels are routed through Delhi.
by A verified traveler
Posted 19 May 2024
Need more attention for guest
by A verified traveler
Posted 1 May 2024
Hotel taxi too expensive, very limted food choice, no other place to eat neaby l, bar same price as 5 star hotel, old structure.
by A verified traveler
Posted 28 Apr 2024
It was good
by A verified traveler from Benbrook
Posted 26 Apr 2024
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Raman, Hotel Management
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Raman ChirkuteAssistant Front Office Manager
by A verified traveler
Posted 5 Apr 2024
Breakfast kitchen staff not trained at all. Standing around talking to each other, gave no service at all. Food tasted old and not good at all. Rio. Service in room dining too slow and staff not friendly at all. Reception girl name Slaoni, way too slow and charged for room whe already paid for via expedia. Had to get
it corrected. Rooms need renovation, hotel is old.
Comment from Hotel Management
8 Apr 2024 by Shubhankar Jyoti, Hotel Management
Dear Guest,Thank you for taking the time to share your thoughts regarding this issues. I would like to apologies for the inconvenience caused to you.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi
by A verified traveler
Posted 3 Apr 2024
Very nice and pleasant stay at this hotel. A little out of nowhere but that’s understandable. Otherwise liked this hotel very much. The room was immaculately clean The staff were very nice and helpful
Comment from Hotel Management
8 Apr 2024 by Shubhankar Jyoti, Hotel Management
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Shubhankar Jyoti, Hotel Management
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi
