Ratings based on 391 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Romford
Posted 19 May 2024
A regular stay here perfectly located a short taxi ride to the rugby Stoop or Twickenham. Delayed check in with staff unavailable on arrival. Comfy and spotless double bed room, with nice amenities. Staff friendly and helpful. Free convenient parking. We visited the pub restaurant a few times and despite letting staff know of a dairy allergy, they run out of dairy free milk the next day before a planned breakfast. The allergy menu is a complicated folder which would benefit from upgrading to a useable menu for all. Other than that, late check out was a bonus, Sunday roast was perfect, restaurant dining service was great. Other than the minor faults, this still appears to be the best hotel in Twickenham for rugby visits :)
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 9 May 2024
The room was a good size and very comfortable with a mini bar and tea coffee facilities.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 27 Apr 2024
The façade of the building was unimpressive.
by A verified traveler
Posted 24 Apr 2024
The property was clean and very quiet, but a number of things were broken or did not work in the room, including the radio and the television, both surprising for a not inexpensive hotel.
by A verified traveler from edinburgh
Posted 20 Apr 2024
nice setting - good option for drinks and eats - fairly noisy in the evening till the bar closes as our room was above entrance
Comment from Hotel Management
23 Apr 2024 by nn, Hotel Management
Dear Rod,Thank you for your recent stay at our hotel and thank you for taking the time to let us know how we did. We're looking forward to your next visit with us!Best wishes,A.Lovin
by A verified traveler
Posted 5 Mar 2024
Slow to check in due to another guest taking massive time. Staff friendly, meal good .
Comment from Hotel Management
24 Mar 2024 by nn, Hotel Management
Dear Margaret,Thank you for your recent stay at our hotel and thank you for letting us know how we did!We are grateful to all the guests that are staying with us and we are obliged to be at the same pace with them, even when it takes more than usual. This is not an excuse but merely an explanation. Please accept our apologies for not being able to speed up the situation. On a positive note, we are delighted that we were able to offer you an early check in and a good meal. We hope to welcome you again in the future.Best wishes,A.Lovin
by A verified traveler
Posted 15 Feb 2024 on Hotels
Great hotel rooms are fantastic and ideal location
Staff are polite and helpful
Comment from Hotel Management
24 Mar 2024 by nn, Hotel Management
Dear Robert,Thank you for your recent stay at our hotel and thank you for taking the time to leave a review for us at Alexander Pope. We're happy we could meet your expectations andhope to be of service to you again in the future. Best wishes, A.Lovin
