Ratings based on 988 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Front desk clerk was nice and friendly
Comment from Hotel Management
20 May 2024 by Simi, Hotel Management
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted 14 May 2024
Staff was great!
Comment from Hotel Management
15 May 2024 by Simi, Hotel Management
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted 12 May 2024
Was ok
Comment from Hotel Management
13 May 2024 by Simi, Hotel Management
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted 9 May 2024
Staff is very friendly
Comment from Hotel Management
9 May 2024 by Janmesh, Hotel Management
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted 6 May 2024
The bed felt dirty, dust mites felt all around me could not sleep due to itching all over.
Comment from Hotel Management
6 May 2024 by Simi, Hotel Management
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The manager Janmesh is so kind, and fun, good people in the hotel, and the hotel is nice and clean
Comment from Hotel Management
29 Apr 2024 by Janmesh, Hotel Management
Thank you for taking time to complete our online survey. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Close to the airport, clean, and quiet.
Comment from Hotel Management
28 Apr 2024 by The Nova Team, Hotel Management
Thank you for taking time to complete our online survey. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Janmesh, Hotel Management
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 2 Apr 2024
It was aight
Comment from Hotel Management
2 Apr 2024 by Moe, Hotel Management
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 1 Apr 2024
I especially like the front desk lady who check me in ( didn’t get her name) but the tv wasn’t working and she came upstairs to help me with it and got it working, they just got the large flat screens so it needed minor adjustments so instead of changing my room she fixed it. I will be back. Plus it was less than I expected.
Comment from Hotel Management
1 Apr 2024 by SIMI, Hotel Management
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!