Ratings based on 60 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 May 2024
Cheaply furnished, terrible sofa bed, broken toilet in room, broken elevator, mediocre restaurant, overcharged for incidentals.
5 out of 5
by A verified traveler from Chicago

This traveler left a rating score only Posted 25 May 2024
4 out of 5
by A verified traveler

Posted 20 May 2024
The shower was terrible, nozzle was way too and there was no water pressure
Comment from Hotel Management
21 May 2024 by Guest Services, Hotel Management
Thank you for your feedback. We'll share this with the appropriate team for improvements.
4 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Guest Services, Hotel Management
Thank you for your review.
3 out of 5
by A verified traveler

Posted 11 May 2024
Shower water is coming soooo slowly
Comment from Hotel Management
13 May 2024 by Guest Services, Hotel Management
Thank you for your feedback. We'll look into this right away!
5 out of 5
by A verified traveler

Posted 5 May 2024
Great trail by the river next to the hotel
Comment from Hotel Management
6 May 2024 by Guest Services, Hotel Management
Thank you for the 5 out of 5 review!
5 out of 5
by A verified traveler from Corona

Posted 3 May 2024
I have stayed at this property many times, both before renovations and after. Very good staff, cleanliness, and convenient. Give 5 stars all the way.
Comment from Hotel Management
6 May 2024 by Guest Services, Hotel Management
Thank you for your 5 out of 5 review!
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Surrounding near the river is beautiful. Arugula on Avocado toasted is refreshing for breakfast. I disagree and disappointed for the Parking fee which Expedia didn’t mention when I make reservations.
Comment from Hotel Management
2 May 2024 by Guest Services, Hotel Management
Thank you for your 5 out of 5 review!
5 out of 5
by A verified traveler

Posted 15 Apr 2024
All good and hopefully, free parking is available. Especially, during the weekend.
Comment from Hotel Management
2 May 2024 by Guest Services, Hotel Management
Thank you for your 5 out of 5 review!
3 out of 5
by A verified traveler from Portland

Posted 4 Apr 2024
We upgrade to a balcony room, the balcony was covered in a white salt like substance that was easily tracked inside. Housekeeping emptied the garbage changed the towels, but did not make our bed. We went to the restaurant, but they only had one person working the bar and food service we opted not to stay.
Comment from Hotel Management
2 May 2024 by Guest Service, Hotel Management
Thank you for your feedback. We will share with the appropriate teams for training purposes.