Ratings based on 98 Verified Reviews

3.2 out of 5
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
Goid stay for the price
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
5 out of 5
by A verified traveler from Mcallen

Posted 17 Apr 2024
1st time at this hotel and really enjoyed it.
2 out of 5
by A verified traveler

Posted 14 Apr 2024
Not really that clean
4 out of 5
by A verified traveler

Posted 4 Feb 2024
Accessibility and walking distance
4 out of 5
by A verified traveler

Posted 3 Dec 2023
I liked that it hada balcony and can sit out there if you like. Only thing is ice machine didnt work. Everything else was great.
Comment from Hotel Management
17 Jan 2024 by Casabella SPI- Reservations Office, Hotel Management
Thank you much for your visit. Please come again soon.
1 out of 5
by A verified traveler

Posted 3 Dec 2023
First of all there are burns and rips on the blankets and sheets as soon as we woke up we took the sheets off and realized we were sleeping on a sheet full of dead roaches and bugs it was disgusting the bed is also very loud any little movements makes loud noises I do not recommend this hotel at all please stay away trust me when I say you get what you pay for
Comment from Hotel Management
17 Jan 2024 by Casabella SPI- Reservations Office, Hotel Management
dead roaches and bugs???
1 out of 5
by A verified traveler

Posted 26 Nov 2023
Horrible room conditions. Chairs were dirty and had cigarette burns. Bed comforter was torn and had white stains. Room was full of insects. Please don't stay here.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2023 on Hotels
2 out of 5
by A verified traveler

Posted 5 Nov 2023 on Hotels
Jacuzzi was dirty hair in the drain, towels had hair, whole place looked dirty. I had to buy cleaning supplies to room myself.