Ratings based on 2,048 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
loved the hospitality
by A verified traveler
Posted 14 Jun 2024
Old squeaky beds, instead of a king size got 2 smaller beds. Other than that I liked convenient location, nearby restaurants and shopping.
by A verified traveler
Posted 10 Jun 2024
BEAUTIFUL. CLEAN. CONVENIENT.
Comment from Hotel Management
11 Jun 2024 by KC, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott!
by A verified traveler
Posted 9 Jun 2024
Room was very noisy. Bed shakes every time the cable car goes by. Totally unacceptable. Hotel is dark, gloomy.
by A verified traveler
Posted 9 Jun 2024
Na
Comment from Hotel Management
11 Jun 2024 by KC, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott!
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
11 Jun 2024 by KC, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott!
by A verified traveler
Posted 5 Jun 2024
It was good, classic big hotel vibes. Clean and well located. The only thing I did not like was the sky bar. Yes, the view was pretty, but service was beyond terrible, the cocktail I had was forgettable and insanely expensive, and they charged $9 for a soda water.
Comment from Hotel Management
7 Jun 2024 by KC, Hotel Management
Greetings,We appreciate your feedback. Thank you for choosing Marriott.
by A verified traveler
Posted 5 Jun 2024
Overall it was nice. I did have to ask several times to have my bedding changed as when I arrived the bed had stains on it - not ok for the price. Also, valet parking is almost 100$ which is nuts! But maybe that’s normal for this area.
Comment from Hotel Management
7 Jun 2024 by KC, Hotel Management
Greetings,We appreciate your feedback. Thank you for choosing Marriott.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by KC, Hotel Management
Greetings, Thank you for your response, and for choosing Marriott.
by A verified traveler
Posted 3 Jun 2024
Alleyway noise is very good for people that don’t like sleep I expect a Marriott to buy windows that meet sound standards vs sound amplifiers.
On the good side security did go out to check that workers continued to ensure guests were woken up before wake up calls occurred.
Good money saver
Comment from Hotel Management
7 Jun 2024 by KC, Hotel Management
Greetings from San Francisco!We appreciate your response.
