Ratings based on 984 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Well the staff was very helpful and friendly. But the rooms was very run down and some of the occupants were shady. The bathrooms were remodeled I guess for just sleeping it was ok.
Comment from Hotel Management
6 May 2024 by FD, Hotel Management
Thank you for your review. We appreciate your kind words about our staff and apologize for any inconvenience you experienced during your stay. We're constantly working to improve, and we hope to welcome you back for a better experience in the future.
by A verified traveler
Posted 5 May 2024
I have stayed at this property lots of times and seemed like it really went downhill. I was awaked by this duo of methed out girls who were talking loud all night and their dog was barking the whole night. I finally had to tell them to shut the **** up and keep it down. They were still talking loud outside my window at 7am. The room smelled like smoke and musty. It was a dirty room. Probably wont stay at this property again. Oh yea and the front desk was kinda rude.
Comment from Hotel Management
5 May 2024 by FD, Hotel Management
We're truly sorry for the unacceptable experience you had during your recent stay. Your feedback is vital, and we're investigating these issues urgently to prevent recurrence. We deeply regret falling short of your expectations and sincerely apologize. We understand your frustration and assure you that corrective measures are being taken.
by A verified traveler
Posted 29 Apr 2024
If place seems run down. Cleanliness doesn't seem to be a high priority here. Room smelled like cigarette smoke. The smoke detector was disconnected and in a drawer. Bed “comforter” was covered in cigarette burn holes. Lots of random hair everywhere from the sheets to the towels. It did have a microwave but it was missing the glass plate. No ac only heat.
If you just need a place to sleep and pack a sleeping bag it’s fine. If you plan on being in the room a lot definetly look elsewhere.
Very limited parking but hey it was free. Guy at the desk seemed very friendly.
Comment from Hotel Management
29 Apr 2024 by fd, Hotel Management
"Thank you for your feedback. We apologize for the issues you experienced during your stay. We'll address these concerns immediately to ensure a better experience for future guests. We appreciate your input and hope to have the opportunity to serve you better in the future."
by A verified traveler
Posted 17 Apr 2024
We were happy to have somewhere to stay that fit in our budge and that included parking. However, there were a few things things that could use some work like the disconnected sink and loose door knob for the bathroom. I didn't feel comfortable with the window in the ceiling as there was graffiti.
Comment from Hotel Management
17 Apr 2024 by FD, Hotel Management
Thank you for taking the time to provide your feedback regarding your recent stay with us. We are glad to hear that you found our location convenient and appreciated the included parking, but we are sorry to learn about the issues you experienced with your room.
by A verified traveler
Posted 6 Apr 2024
Staff was friendly checking in, was pretty quiet and lots of cool places to shop around and try new foods
Comment from Hotel Management
6 Apr 2024 by FD, Hotel Management
"Thank you for your positive feedback! We're glad you found our staff friendly and enjoyed your stay. We hope you had a great time exploring the area and trying out new foods. Looking forward to welcoming you back soon!"
by A verified traveler
Posted 31 Mar 2024
I walked in and showed my reservation. I took the card and went to the room. Someone else was sleeping in the room. I asked for ice but there is no ice. There is no drinking water in the room.
Comment from Hotel Management
1 Apr 2024 by fd, Hotel Management
Apologies for the inconvenience caused by the reservation mix-up and the absence of ice and drinking water in your room. Your comfort is our priority, and we'll take steps to prevent such issues in the future.
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
28 Mar 2024 by FD, Hotel Management
Thanks for your 5-star ratings. Hope to see you back again. Really appreciated your rating.
by A verified traveler from Gainesville
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by FD, Hotel Management
Thank you for your feedback. We appreciate your rating and will strive to make improvements based on your comments. We hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 29 Feb 2024
I really enjoyed my stay at San Francisco inn the room had nice cozy queen size beds modern decor spacious bathrooms with sky lights,very clean,free parking,great location and the staff went above and beyond to ensure a comfortable stay I give this hotel five stars
Comment from Hotel Management
1 Mar 2024 by FD, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay at the San Francisco Inn. It's wonderful to know that you found the queen size beds cozy, the modern decor appealing, and the bathrooms spacious with skylights adding a touch of charm.Maintaining cleanliness is a top priority for us, so we're pleased that you found our accommodations very clean. It's fantastic that you appreciated the convenience of our free parking and the great location of our hotel.Our team strives to provide exceptional service, so we're delighted to hear that our staff went above and beyond to ensure your comfort throughout your stay.Your five-star rating means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 19 Feb 2024
Rooms smell like cigarette smoke, if you ask them for another room they are “full booked” yet there were many rooms available.
Comment from Hotel Management
19 Feb 2024 by Fd, Hotel Management
I apologize for the inconvenience you experienced. It's disheartening that the hotel couldn't accommodate your request for a different room despite available options.We will inquiry with the team .Sorry again Thanks for booking with us
