Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
This hotel is excellent. Staff and service top notch.
Bed and Bedding are superb.
Beautiful grand hotel.
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Beautiful Hotel! Lots of historic items to see and learn more about. Valet parking staff was very helpful and friendly. Hotel was clean and we felt safe.
by A verified traveler
Posted 1 Jun 2024
Great locale
by A verified traveler
Posted 31 May 2024
I like the History of the hotel and staff are very nice.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 28 May 2024
The Palace is a beautiful classic hotel. I booked to celebrate my husband & my 23rd anniversary. I was disappointed in our room at first— I had been under the impression that a junior suite would have more than one room. It was also not ready at 5:30 when we arrived. There was also only one robe & some of the furniture was really scratched. BUT we were given a $50.00 bar credit for the room being late and it turned out to be comfortable & quiet. We enjoyed a gorgeous Sunday brunch one day & Room Service the next. The staff was gracious & kind. We walked to North Beach (easily!) for a lovely Italian dinner. So all in all a really great weekend.
by A verified traveler
Posted 27 May 2024
Central & grand. Breakfast wait 45min on wknd though & suite could be more generous in space.
by A verified traveler
Posted 26 May 2024
Beautiful hotel, outstanding service. The tea service at the restaurant was a special treat AND they made us entirely gluten free custom tea food.
by A verified traveler
Posted 26 May 2024
