Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Very aesthetic hotel with a lot of interesting art in the communal area. Very easy to access from the Airport on the BARTs and to get around SF on the cable cars and streetcars. Staff were helpful and there were great touches like the free coffee/water points and free bike rental (although note there are only two bikes and one scooter). The Cavelier bar is lovely.
by A verified traveler
Posted 27 May 2024
Hay no terrible no me lo imaginaba que hiba a ser tan fea el área.
by A verified traveler
Posted 20 May 2024
staff was very friendly , room was big and comfortable with great shower and a good coffee maker. great location easy to get around . I came after 10 pm but they have the restaurant le cavalier that seems fun to stop for a drink or food or both.
by A verified traveler from Englewood
Posted 14 May 2024
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 10 May 2024
Clean property, pretty modern and conveniently located close to UoP school and other spots. Staff is friendly. Parking is not convenient, they offer a valet only service where they park your car off premise for $65 per night.
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Thank you for your feedback! I'm glad to hear that you found our property clean, modern, and conveniently located. We strive to provide a friendly and welcoming atmosphere for our guests. Regarding parking, I understand that our current valet-only service may not be ideal for everyone. We'll take this into consideration as we continue to improve our services and offerings. If you have any further suggestions or concerns, please feel free to let us know.
by A verified traveler
Posted 9 May 2024
Good locations. Room had no sunlight and constant noise.
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Despite the room's lack of sunlight and constant noise, we're grateful for your stay with us and hope you were able to enjoy our convenient location. Your feedback helps us improve for future guest.
by A verified traveler
Posted 29 Apr 2024
The staff are going over and above, late checkout, microwave delivery to the room, printing a document. They've been fantastic and helpful.
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Hello Robynne, That's wonderful to hear! It sounds like the staff went the extra mile to make your stay comfortable and convenient. Their attention to detail and helpfulness really shine through. Thank you for staying with us!
by A verified traveler
Posted 19 Apr 2024
Game room was a plus, on site restaurant and walking distance to mall made eating options easy. Room itself was just ok but staff and hotel cleanliness made up for it
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Hello Irene, Thank you for the review. Glad you enjoyed your stay and hope to see you back sometime soon!
by A verified traveler
Posted 9 Apr 2024
The art was well curated and the room including the bathroom was quite spacious.
Comment from Hotel Management
9 Apr 2024 by Hotel Zetta, Hotel Management
Thank you for the review! Glad you enjoyed your stay and hope to see you back sometime soon.
